What are the responsibilities and job description for the Access Specialist I- Float- Full Time position at Dayton Children's Hospital?
Facility
Dayton Children's - Main Campus
Department
Patient Access - Emergency Department
Schedule
Full time
Hours
40
Job Details
Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.
Department Specific Job Details
Shift
Dayton Children's - Main Campus
Department
Patient Access - Emergency Department
Schedule
Full time
Hours
40
Job Details
Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.
Department Specific Job Details
Shift
- Flexible schedule (all shifts)
- Every 3rd weekend
- Will float to Main ED, South ED and Huber Heights location
- High school diploma or GED required
- Customer service (front desk/patient facing)
- Healthcare (preferred)