Receptionist

Position Title: Receptionist

Position Overview:

The Receptionist is responsible for managing front desk operations, providing excellent customer service, handling office communications, and supporting administrative tasks to ensure smooth daily operations. This role requires professionalism, attention to detail, and the ability to handle confidential information with discretion.

Qualifications:

• Previous receptionist or administrative experience preferred

• High school diploma or GED preferred

• Proficiency in Microsoft Office and Google Suite preferred

• Strong organizational and multitasking skills

• Excellent communication and interpersonal skills

• Must pass a background screening (required)

• Must be at least 18 years of age (required)

Key Responsibilities:

Customer Service & Professionalism:

• Maintain a welcoming and professional demeanor when interacting with visitors, staff, and external stakeholders

• Provide excellent customer service and ensure a positive first impression

• Answer and direct incoming calls, take messages, and transfer calls appropriately

• Greet and assist visitors, ensuring a smooth check-in process

Administrative Support:

• Assist office personnel with administrative tasks, including drafting documents and/or emails, copying, filing, and maintaining records

• Ensure all necessary copies are prepared for company events, including orientations and meetings

• Oversee and maintain the Chronotek system, ensuring employees are properly clocked in and out for billing and operational purposes

• Assist with the Onboarding of new employees

• Receive and distribute packages to the appropriate recipients

Mail & Correspondence Handling:

• Hand to the Administrator ALL incoming mail and packages in a timely manner

• Assist with outgoing mail, including postage and courier services

Office Organization & Inventory:

• Keep the front desk and common office areas tidy and well-organized

• Track and replenish office supplies as needed

• Coordinate and submit office supply orders

Confidentiality & Compliance:

• Handle sensitive documents and employee information with discretion

• Adhere to company policies and maintain confidentiality at all times

Additional Duties:

• Assist with office responsibilities and projects as assigned.

• Ability to lift up to 20 lbs