What are the responsibilities and job description for the Front Desk Agent position at Days Inn?
Job Summary
We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and professionalism.
Responsibilities
- Greet visitors, clients, and vendors warmly and professionally, ensuring a positive first impression.
- Answer multi-line phone systems promptly, directing calls efficiently to the appropriate departments or personnel.
- Manage appointment scheduling and calendar coordination to optimize office productivity.
- Handle data entry tasks accurately using spreadsheets, Microsoft Office applications, and other productivity software.
- Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents.
- Assist with office management duties such as inventory tracking, supply ordering, and general clerical support.
- Provide customer support by addressing inquiries, resolving issues promptly, and maintaining excellent client communication.
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets for data management.
- Strong computer literacy with the ability to navigate various office management software and technical tools such as QuickBooks.
- Excellent phone etiquette with experience operating multi-line phone systems for professional communication.
- Bilingual abilities are highly valued to serve diverse client needs effectively.
- Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
- Previous office or clerical experience that includes data entry, filing, proofreading, and calendar management.
- Exceptional customer service skills combined with clear verbal and written communication abilities.
Join our team as a Front Desk Agent where your proactive attitude and dedication will contribute significantly to our welcoming atmosphere and operational success!
Pay: $18.00 - $18.50 per hour
Expected hours: 20.0 – 40.0 per week
Work Location: In person
Salary : $18 - $19