What are the responsibilities and job description for the HOTEL GUEST SERVICE AGENT / FRONT DESK AGENT position at Days Inn Woodbury?
Welcome to the Wyndham family. We are looking to hire a guest service agent for our front desk at the Days Inn Woodbury. Must be flexible to work weekends & weekdays. Duties include: Checking guest in and out, resolving guest issues to the guest satisfaction, running nightly reports, keeping guest comfortable & safe at all times, balancing and audits for accuracy for all room & tax charges, high balance, cashiers report. Balance all credit cards, review accounts balance all in house guests. Communicate with hotel manager as necessary to resolve accounting discrepancies and to request or provide information. Perform all front desk agent functions as required, including reservations, Answering Phone calls, and verify wake up calls. Business & professionalism is required. Standing for extended periods of time, interacting with guests and co-workers, providing outstanding customer service, lifting up to 25lbs, all other duties assigned. Hospitality experience preferred but not required.
Work Remotely
- No
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Benefits:
Job Training, Pet Friendly Workplace, Reduced or Flexible HoursSalary : $15 - $17