What are the responsibilities and job description for the Front Desk Staff position at Days Inn & Suites odessa?
Job Summary
We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a vibrant work environment.
Responsibilities
- Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere
- Answer multi-line phone systems promptly and courteously, directing calls efficiently to appropriate departments or personnel
- Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office
- Handle data entry, filing, and document proofreading to maintain accurate records and organized files
- Assist with office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Support administrative duties including typing correspondence, managing emails, and maintaining office equipment
- Provide excellent customer support by addressing inquiries promptly and professionally, ensuring positive interactions at all times
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional phone etiquette skills for handling multi-line phone systems with professionalism and clarity
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Previous office experience or clerical background demonstrating familiarity with administrative procedures
- Knowledge of front desk operations in medical or dental settings is a plus
- Experience with data entry, filing systems, proofreading documents, and basic bookkeeping tasks such as using QuickBooks
- Strong time management skills to prioritize tasks efficiently throughout the day
- Personal assistant or medical receptionist experience is advantageous for understanding specialized workflows
Join us as a Front Desk Staff member and become an integral part of our team dedicated to delivering outstanding service while supporting our daily operations. Your proactive attitude and attention to detail will help foster a professional yet welcoming environment that leaves lasting positive impressions!
Work Location: In person