What are the responsibilities and job description for the Front Desk Clerk position at DAYS INN AND SUITES?
Job Overview
We are seeking an energetic and detail-oriented and reliable Front Desk Clerk to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your positive attitude and organizational skills will ensure smooth daily operations, creating a professional and friendly environment for visitors, clients, and team members alike.
For this position, we are needing an employee who can work 7 am to 3 pm 5 days a week (Monday, Wedensday, Friday, Saturday and Sunday).And also we are looking for an employee who can work 2nd shift 3 to 11 who can work five days a week. and The main duties as a front desk clerk will be: answering phone calls and guest questions, checking guests in with reservations and walk-ins, assisting guests with tasks.
- Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring a warm first impression
- Answer multi-line phone systems promptly and courteously, directing calls efficiently using proper phone etiquette
- Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools
- Perform data entry, filing, and document proofreading to maintain accurate records and organized files
- Handle incoming and outgoing correspondence, including emails, mailings, and courier services
- Support office management tasks such as supply inventory, basic bookkeeping with QuickBooks, and maintaining office cleanliness
- Assist with clerical duties including typing reports, supporting customer support efforts, and managing office equipment
Qualifications
- Proven experience in office management or administrative roles with strong clerical skills
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong organizational skills with the ability to prioritize tasks effectively and manage time efficient.
Pay: $16.00 per hour
Work Location: In person
Salary : $16