What are the responsibilities and job description for the Hotel Manager position at Days Inn Alva, OK?
Job Summary
We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest services. This role requires a focus on guest relations, customer service, and effective management of hotel staff to ensure a memorable experience for all guests. The Hotel Manager will be responsible for maintaining high standards of hospitality while managing budgets and resources efficiently. LIve In apartment 2 bed on site.
Responsibilities
- Oversee all hotel operations, ensuring high standards of service and hospitality are maintained.
- Lead and supervise hotel staff, providing guidance and support to enhance performance.
- Manage guest services and relations, addressing any concerns or feedback promptly to ensure satisfaction.
- Develop and implement strategies to improve customer service and enhance the overall guest experience.
- Monitor budgeting processes, ensuring financial goals are met while maintaining quality service.
- Coordinate with various departments to ensure smooth operations and effective communication.
- Conduct regular inspections of the property to ensure cleanliness, safety, and adherence to brand standards.
- Handle phone inquiries professionally, providing information about the hotel’s amenities and services.
- Stay updated on industry trends and best practices in hospitality management.
Experience
- Proven experience in hotel management or a similar role within the hospitality industry.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Excellent guest service skills with a focus on building positive relationships with guests.
- Proficiency in budgeting and financial management within a hotel setting.
- Strong customer service orientation with effective problem-solving abilities.
- Exceptional phone etiquette and communication skills.
- Background in resort management is a plus but not required.
Join our team as we strive to provide an unparalleled experience for our guests while fostering a positive work environment for our staff. Your expertise in hospitality management will play a crucial role in our success!
Job Type: Full-time
Pay: From $36,000.00 per year
Work Location: In person
Salary : $36,000