Account Manager, Design Agency

Account Manager, Design Agency

Daymon Design is an award-winning design agency within Advantage Solutions specializing in branding, packaging artwork execution, and other creative services, all in support of CPG products for retailers and emerging brands. We are a team of experts committed to aligning brand goals with consumer needs. Our design approach amplifies brand stories and fosters meaningful connections with shoppers - all through a structured process that ensures efficiency and accelerates speed to market. Daymon Design is a part of Advantage Solutions.

Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels, including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers with access to the best products available in the marketplace today.

Daymon Design is looking for an Account Manager, a critical role focused on managing projects with precision and excellence. As the primary point of contact for both clients and internal teams, the Account Manager is responsible for ensuring that all projects run smoothly, on time, and within budget. Utilizing best-in-class project management and client relationship skills, they oversee the entire lifecycle of each project, from conception to completion. This role is hybrid with up to 3 half days a week visiting the client’s office and Merchandising Activity Center in Goodlettsville, TN.

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Responsible for being on-site at the client’s office in Goodlettsville, TN up to 3 half days a week to: review and process printed packaging and production samples; attend in-person meetings; print out design concepts and occasionally drive them to the Merchandising Activity Center (1.5 miles) to mockup shelf sets.
• Fully responsible for managing projects with best-in-class (BIC) project management skills, ensuring timelines, budgets, and deliverables are met.
• Communicates project status clearly both internally and externally, and takes diligent notes, distributing them promptly to all relevant stakeholders.
• Serves as the primary day-to-day contact for core client relationships, acting as a liaison between the client, external vendors, design, and production teams to ensure alignment and effective communication.
• Ensures the studio has all required assets and directions to complete each task, offering clear artwork guidance when needed.
• Efficiently and accurately estimates project scope, including managing and identifying out-of-scope expenses, to ensure accurate budgeting.
• Keeps an accurate project forecast throughout the year, helping to plan and achieve monthly, quarterly, and yearly financial goals.
• Collaborates closely with internal cross-functional teams to keep projects on track, leveraging internal processes to drive successful outcomes and ensure team alignment.
• Manages the photography process, including scheduling photoshoots, coordinating product samples, and collaborating with design to develop detailed photo briefs.
• Develops clear and strategic briefs for internal artists, effectively translating the client’s vision and interpreting provided project assets to ensure successful creative execution.
• Manages the project and artwork proofs in the project management tool, overseeing timely task completion, timeline management, thorough note-taking, and overall coordination to keep the project moving efficiently.

Qualifications:

• Bachelor’s degree required
• 3-5 years relevant experience
• Project management experience required
• Client relationship management experience required
• Experience working with a large team in a fast-paced environment
• Experience in estimating project costs accurately and maintaining an ongoing project budget to achieve profitability and financial targets
• Experience developing or presenting clear and thoughtful briefs and direction to internal teams
• Familiarity with packaging, branding, or design-related fields required

Knowledge, Skills, and Abilities:

• Excellent project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong communication skills for effective collaboration with clients and internal teams.
• Proficient in budgeting and financial forecasting, ensuring projects stay within budget.
• Ability to build and maintain strong client relationships through proactive engagement and feedback collection.
• Maintains a foundational understanding of Daymon’s services, capabilities, and processes, actively seeking ongoing learning and professional development.