What are the responsibilities and job description for the IS Nextgen BPP Analyst position at DAYMARK RECOVERY SERVICES INC?
Company Mission Statement:
Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.
Comprehensive Benefits Package:
- Medical, Dental and Vision Insurance
- Health Spending Account
- Company-Paid Life Insurance
- Short Term Disability
- 401(k)
- Paid Holidays
- Paid Vacation and Sick Leave
- Employee Assistant Program
- Referral Bonus Opportunities
- Extensive Internal Training Program
Pay Scale: 40k
Summary: The NextGen BBP Analyst is responsible for designing, implementing, and maintaining automated workflows within the NextGen Enterprise electronic health record (EHR) platform using the Background Business Processor (BBP). This position focuses heavily on improving billing and revenue cycle efficiency by automating critical processes such as charge entry, claim submission, eligibility checks, and error resolution. The BBP Analyst collaborates with billing staff, developers, and clinical leaders to identify automation opportunities, reduce manual workload, and ensure accurate, timely financial data processing across the agency’s systems.
Essential Duties and Responsibilities:
- Develop, test, and maintain BBP workflows in support of billing and revenue cycle functions, including claims submission, eligibility verification, and encounter finalization
- Monitor BBP execution logs and resolve errors that interfere with claim processing or revenue workflows
- Collaborate with billing staff, developers, and support teams to optimize financial workflow automation and reduce rework
- Analyze billing-related data to detect and resolve recurring issues within automated workflows
- Document BBP task configurations, schedules, dependencies, and escalation processes related to financial transactions
- Participate in system upgrade testing or BBP validation during version changes
- Perform miscellaneous job-related duties as assigned
Special Attributes:
- Deep understanding of billing workflows, payer interactions, and claim lifecycle automation
- Ability to identify inefficiencies in revenue workflows and apply automation to resolve them
- Familiarity with NextGen EPM/PM modules and task queue structures
- Strong troubleshooting skills to support high-volume, time-sensitive processes
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Experience with EHR systems and billing workflows, particularly automation of charge processing, eligibility, and claims submission
- Familiarity with BBP task structures or job scheduling tools
- Ability to document, monitor, and troubleshoot automated financial processes
- Strong collaboration and communication skills for working with billing and IT teams
Education and/or Experience:
- Associate’s or Bachelor’s degree in Health Informatics, Revenue Cycle, or Information Systems preferred
- 1–2 years of experience working in billing, claim management, or EHR automation
- Prior experience with NextGen BBP or similar tools highly desirable