What are the responsibilities and job description for the Crew Member position at Daylight Donuts?
Job Overview:
The primary goal of the doughnut server is to provide the highest quality experience for each and every one of our guests by serving high-quality doughnuts & coffee.
Responsibilities & Duties:
- Welcome all guests with enthusiasm and positivity
- Provide tasting samples to guests
- Efficiently take customer orders, box them accurately according to Daylight standards and close out your interaction with a thank you
- Take drink orders for the Barista to make and include the guest's name
- Complete the guests experience by accurately taking payment and closing with a thank you
- Restock condiment stations, boxes, and paper products
- Address all customer questions and needs positively and effectively
- Maintain the cleanliness and aesthetics of all areas accessible to guests
- Accurately describe all of our products to guests
- Maintain a welcoming and friendly work environment for all guests and teammates
- Support BOH Team by keeping the display racks full
- Communicate effectively with your teammates to promote safety and to achieve our mission of serving fresh doughnuts
- Follow Health Code Standards & Procedures
- Follow Safety Standards & Procedures
- Attend scheduled team meetings
Qualifications:
- High School degree preferred but not required
- 18 years of age is preferred.
- Kitchen Experience preferred, but not required. Baking experience preferred but not required
- Fluent in English
- Quick Learner and able to multi-task, paying attention to detail
- Ability work quickly and efficiently
- Coachable, positive, and driven. Willing and able to work within a team to achieve the same purpose
- Demonstrates a strong work ethic, wants to grow & develop, and takes initiative
- Ability to do many different jobs as needed
- Current Food Handlers Certification required
- Must be willing and able to stand for extended hours. Willing to work overtime if and when necessary
- Available on the weekends and holidays
- Able to lift up to 50lbs
- Effective communication skills: verbal, written and listening
Reports to: FOH Manager, BOH Manager, and General Manager