Patient Access Representative, Per Diem, Patient Access

Day Kimball Health is hiring a Patient Access Representative for the Patient Access Department!

Location: Putnam, CT

Shift: Per Diem

Patient Access Representative Job Summary

Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining, verifying, and accurately entering patient demographic, insurance, and related information for hospital records. This role ensures compliance with hospital policies and regulatory requirements related to patient care and collection practices

Patient Access Representative Key Responsibilities

• Registers patients for Emergency, scheduled outpatient, and inpatient services, supporting front-end revenue cycle operations.
• Obtains, verifies, and maintains accurate patient demographic and insurance information essential to revenue cycle processes.
• Demonstrates working knowledge of commercial, state, and federal insurance programs.
• Adherence to emergency operations procedures.
• Greets patients, family members, and patient representatives, serving as a primary point of contact for patient access services
  
  
  

Patient Access Representative Required Skills And Qualifications

Education

• High school graduate or equivalent preferred.
  
  
  

Experience

• 2 years Customer Service experience preferred.
• Knowledge of Healthcare Insurance preferred
• Knowledge of medical terminology preferred.
• Excellent customer service skills required.
• Computer literacy required.
  
  
  

Benefits

• Sick Time
• 401K Plan with Eligible Employer Contribution
• Pet Insurance
• Clinical Ladder Program (only for eligible positions)
• Shift Differential
• Pay for Performance
  
  
  

Why Choose Day Kimball Health? The Care You Need. Close to Home.

For over 130 years, Day Kimball Health has been a trusted, nonprofit healthcare provider serving Northeastern Connecticut. What began as a small infirmary has grown into the region’s leading integrated healthcare system—recognized for delivering compassionate, high-quality care close to home. Today, our team of over 1,100 dedicated employees—including more than 300 skilled physicians, surgeons, and specialists—proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. What sets us apart is our commitment not only to the communities we serve, but also to the people who power our mission. At Day Kimball Health, we cultivate a supportive, inclusive workplace culture where healthcare professionals are empowered to grow, thrive, and make a meaningful difference every day. Every voice is valued. Every contribution matters. Whether you're starting your journey in healthcare or seeking your next opportunity, a career at Day Kimball Health offers more than a job—it’s a chance to build lasting relationships, give back to your community, and create impact beyond your shift. Come grow with a team that calls this community home. Join us in our mission to elevate community-driven healthcare and be part of an organization that values both personal and professional development.

Make a real impact—on your career, your team, and your community. Apply today.

Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.

Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Access