What are the responsibilities and job description for the Operations Manager position at Daxwell?
We are looking for an experienced Operations Manager to manage designated facilities operations, inventory control, vendor management, and procurement activities. This role requires a strong operational leader who can manage performance, ensure high service levels, enforce SOPs, and drive continuous improvement across the supply chain.
The responsibilities of the position include:
- Work cross-functionally with logistics, finance, sales, and leadership teams to support operational planning and business objectives.
- Investigate and implement corrective plans to address operational issues involving inventory discrepancies, receiving errors, shipping delays, and fulfillment problems.
- Partner with Finance and Customer Service teams to resolve AR/AP issues, cost penalties, and disputes arising from operational activities.
- Lead designated facilities operations, including receiving, picking, packing, shipping, and cycle counting, ensuring accuracy and on-time execution.
- Manage performance and maintain a high-standard, safety-driven work environment.
- Enforce SOPs, metrics gathering, safety standards, and company policies to ensure consistent and compliant warehouse processes.
- Oversee procurement of materials, machinery and equipment, and services; evaluate and onboard new suppliers as business needs evolve.
- Lead vendor negotiations - including pricing, service terms, repair/maintenance agreements, and equipment acquisition - and ensure adherence to contractual obligations.
- Coordinate maintenance and service schedules, ensuring vendor accountability and timely completion of work.
Qualifications
- 5 years of experience in operations, logistics, project management, or supply-chain management; experience in procurement strongly preferred.
- Proven success in supervising and developing teams.
- Strong understanding of workflows, inventory control, receiving/shipping processes, and WMS best practices.
- Demonstrated experience negotiating with vendors and managing supplier relationships.
- Excellent problem-solving, communication, and cross-functional coordination skills.
- Ability to thrive in a fast-paced environment with shifting priorities.
- Strong analytical, documentation, and organizational abilities.