Despatch Supervisor

Overview

The Despatch Supervisor provides effective leadership to the department and supports the management of the day-to-day activities to meet daily and weekly KPI’s. Driving the standards within the department in areas such as Safety, Hygiene, Quality, Customer Delivery and Cost improvements, through the effective supervision of the team and by working with other operational departments and external hauliers.

Responsibilities

The Role

• Despatching the product effectively and efficiently, maximising accuracy and minimising downtime and waste – Stock Rotations and Write offs etc.
• Develop and maintain strong relationships with all functions including Engineering, Stores, Health and Safety, Production, FSQ, Planning, Finance, Sales, HR, L&D and external hauliers.
• Ensure all processes are adhered to and compliance with Company policies and procedures.
• Plan, organise and manage labour resources to ensure the Despatch Plan/schedule is met and there are no breaches to working time regulations;
• Complete Return to Work interviews and ensure that all T&A matters are dealt with and closed out;
• Effectively resolve staff issues in relation to absenteeism and/or performance, liaising with HR and Department Manager as appropriate and ensuring timely communication up and down the line;
• Ensure that all employees receive appropriate training in order to effectively perform the role they are required to do, ensuring full compliance with SOP training and maintaining the training matrix;
• Analyse and rectify accordingly any issues identified by the Team leaders / Operators which could affect achievement of the Despatch Plan
• Support the Despatch Management in the identification, development and implementation of relevant departmental projects and initiatives;
• Provide supervision and direction to the team to support the achievement of agreed targets and deadlines, ensuring the delivery of projects and achievement of targets in a timely manner;

• Ensuring all risk assessments and SOPs are fully trained out and complied with;
• Responsible for ensuring completion of accident investigations within the department;
• Maintaining an efficient productive department whilst adhering to all Environmental, Health & Safety and Quality Standards laid out in departmental and site policies and procedures;
• Designated cover in Manager’s absence
• All other associated duties.

Qualifications

The Person

• Minimum 1 Years Supervisory or Managerial experience in a food production or despatch environment;
• Good communication skills that enable you to carry out team briefs and any necessary written communication;
• Strong interpersonal skills, together with the ability to assist in leading and motivating a team;
• Basic IT knowledge (additional training on in-house systems will be provided on appointment);
• Willing to participate in Management Development training.
• Experience in Stock Management and Warehouse Management

This role operates on a 4 on/4 off day shift basis.

No company sponsorship is available to overseas applicants for this position.

INDMP