What are the responsibilities and job description for the Office Assistant position at Davy Crockett Campground?
Company Description
Davy Crockett Campground is a rustic and family-friendly destination committed to exceptional service and creating unforgettable guest experiences. Located in the heart of nature, the campground offers a range of accommodations, including cozy cabins with modern conveniences, 84 full hookup RV sites, 6 cabins, and 9 tent spaces with amenities designed to suit every kind of camper, the campground provides a perfect getaway for families, couples, and nature enthusiasts alike. "Your Wilderness Escape Awaits" at Davy Crockett Campground.
Role Description
This is a full-time, on-site role based in Crossville, TN, for an Office Assistant. The Office Assistant will be responsible for managing general administrative tasks, answering phone calls, coordinating reservations in the reservation system, and offering support to ensure smooth daily operations. Additional responsibilities include responding to guest inquiries via email, keeping the general store stocked, providing exceptional communication with guests and co workers, and assisting with clerical duties as needed to contribute to a well-organized office environment.
Qualifications
- Strong communication skills and excellent phone etiquette
- Proficiency in administrative assistance and clerical tasks
- Familiarity with computers, Google Office and basic troubleshooting
- Ability to learn new technology and software, including AI tools
- Attention to detail, organizational skills, and the ability to manage multiple tasks
- Customer service experience is a plus
- High school diploma or equivalent is required