What are the responsibilities and job description for the HP DesignJet professional technician position at DAVTECH Computer Center?
Company Description
DAVTECH Computer Center, located in Burbank, CA, is an Authorized Dealer and Service Center specializing in IT hardware and technology solutions. We serve businesses nationwide, providing high-quality IT products and services with a "Just In Time" delivery approach. Our expertise includes the supply and maintenance of IT infrastructure, catering to organizations of all sizes. Additionally, we offer a Managed Print Service Program (MPS) exclusively for Lexmark output devices.
Role Description
The HP DesignJet Professional Technician role at DAVTECH is a full-time, on-site position located in Burbank, CA. The primary responsibilities include diagnosing, repairing, and maintaining HP DesignJet Large Format Printers, ensuring top-notch performance. The technician will be expected to deliver excellent customer service while working in collaboration with other team members to optimize workflow and resolution times.
Qualifications
- Strong technical skills in diagnosing, troubleshooting, and repairing HP DesignJet Large Gormat Printers
HP certification for the DesignaJet family if Large Format Printers
- Proficiency with IT products
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- Knowledge and ability to handle hardware components and replacements
- Effective customer service, communication, and interpersonal skills for client interactions
- Organizational skills and attention to detail for documenting service logs and managing work orders
- Ability to work independely
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