Sr Manager, Specialty Operations (IKC)

Posting Date

05/01/2025

3510 N Causeway BlvdSte 603, Metairie, Louisiana, 70002-3540, United States of America

This position leads the specialty operations team in clinical quality initiatives and drives on identified outcomes. This position provides leadership and direction to ensure safe, therapeutic and ethical patient care while ensuring compliance with all legal and regulatory requirements.

Responsibilities:

• Manages and oversees the DaVita IKC specialty operations team for IKC commercial lane
• Ensures compliance to all applicable regulations and DaVita policies
• Monitors risk management and quality assurance compliance
• Measures patient care outcomes relevant to the specialty operations lane
• Meets financial goals established for membership enrollment specific to the specialty operations lane
• Builds and maintains effective relationships with teams.
• Actively participates with cross-functional teams to drive on specialty initiatives
• Coordinates activities with DaVita IKC management team, providers and cross-functional departments, and others as needed
• Maintains and manages relationships with key constituencies, including providers and health plans
• Creates a special place for teammates.
• Supports leadership in the development and expansion of initiatives to innovate around complex patient management.
• Serves as clinical SME on projects and initiatives where specialty operations is key to innovation success.
• Identifies opportunities for development and expansion of enhanced or new services
• Other duties as assigned
  
  

Education:

• 4 to 6 years of relevant experience
• Bachelor of Science Nursing or Master’s Degree in Social Work preferred
• Active Licensed Clinical Social worker or Licensed Professional Nurse with no disciplinary action required
• Clinical practice experience a minimum of 5 years in: Palliative care/hospice care or Renal care experience preferred
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, & Outlook required
• Deals with confidential information and/or issues using discretion and judgment preferred
• Certification in: Case Management (CCM), Nephrology Social Work (NSW-C) , Nephrology Nursing (CNN) preferred
• Up to 25% travel
  
  

What We’ll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.
  
  

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$100,000.00 - $147,000.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.