Program Manager

General Purpose

Manages Custom Fit and Workforce Education in a manner that meets the College mission, reflects quality, and is consistent with College policy and procedure. Actively markets and negotiates customized training. Manages and evaluates Custom Fit Specialists, Workforce Education Coordinator and adjunct faculty. Directly responsible to the Vice President and Chief Financial Officer to ensure the smooth operation of all training and budgets. Represents Custom Fit, Workforce Education and the College throughout the business community.

Job Focus

• Facilitates the delivery of customized training services to public, educational, and employer partners. Sets up, coordinates, and supports Custom Fit day, and extended day training.
• Provides customer service, support, and clerical functions for Custom Fit companies, adjunct faculty, and students.
• Assures proper investment of Custom Fit by monitoring each contract for compliance, meticulously tracking expenditures, following state and College procurement protocols, and overall budget impact.
• Manages contacts with for-profit companies within Davis and Morgan counties that need upskill or incumbent worker training. Manages community contacts to ensure a flow of training candidates.
• Supervises the Custom Fit Specialists and Workforce Education Coordinator positions by monitoring and assigning workload. Approves timecards, conducts performance evaluations and any disciplinary measures when appropriate in conjunction with the Human Resources Department.
• Makes recommendations and follows Custom Fit policy and procedures. Ensures intent and outcomes are met, and compliance with all applicable laws, regulations, and policies.
• Coordinates with and provides project reporting to appropriate offices within the College.
• Coordinates with faculty and staff to maximize training space utilization.
• Enrolls external employees into student learning software courses, sends course schedules, confirmation letters, and reminders to the company representative.
• Ensures timely acquisition of books, supplies and curriculum materials to maintain necessary inventory of training materials.
• Creates training packets for Custom Fit classes that includes: rosters, evaluations, certificates, and test.
• Creates sponsor vouchers and distributes the funds associated to the voucher in the student learning software. Works directly with Student Services to ensure positive customer experience and proper distribution of funds.
• Coordinates with Marketing and Public Relations department for asset development and supply ordering to market Custom Fit and Workforce Education.
• Create and maintain related budgets and associated funding sources that support the work needed to serve industry.
• Serves as a liaison, spokesperson, and advocate for the Custom Fit, Workforce Education and College at external functions.
• Works cooperatively within the Davis Tech community.

Minimum Qualifications

• High School Diploma or equivalent, Requires five (5) years of experience in grant administration, marketing, business, education, human resources or related field, sales, business development, and/or related work.
• A combination of education and experience is sufficient to meet this requirement.
• Strong public speaking and communication skills.
• Skill in budget preparation and fiscal management.
• Ability to successfully reach out to and engage employers, oversee a diverse portfolio of required tasks, manage complex logistics, and be a self-starter.
• Ability to communicate effectively, both verbally and in writing, and appropriately apply advanced collaboration.
• Ability to model effective instructional practices.
• Working knowledge of the community and ability to work with public and private sector employers/customers and management to deliver employer-specific training.
• Interpersonal, organizational, and follow-through skills.
• Ability to work in an interactive team environment.
• Organizational skills.

PREFERRED QUALIFICATIONS:

• Post-secondary education certificates or degree preferred.
• Expertise with Salesforce software is desired.
• Prior Custom Fit program experience
• Prior work experience in higher education or industry training coordination and/or delivery.
• Experience in developing corporate relationships and/or leading collaborative training efforts. Experience with training and development, including budget creation and management for programs encompassing multiple users and partners.

Process/Application

Davis Technical College complies with all aspects of the ADA and section 504 of the Rehabilitation Act. Any applicant requiring accommodations in the application process must contact the Human Resource Office. Requests should be made three days prior to need.

APPLICATION
To be considered for employment you must meet the minimum qualifications of the position, submit an EMPLOYMENT APPLICATION, RESUME and COVER LETTER before the closing date. All applicants will be evaluated and ranked on the basis of relevant experience as stated therein. Highest ranking applicants may be invited for a personal interview.