What are the responsibilities and job description for the Client Service Representative position at Davis Heating, Cooling, Plumbing & Electric?
Customer Service Representative Opportunity at Davis Heating, Cooling, Plumbing, and Electric
We are a company that values ongoing training and education. Our customers praise our services, and we strive to provide exceptional customer care.
To achieve this, we need dedicated professionals who genuinely care about our customers and view their role as a career opportunity.
The ideal candidate will:
- Promote customer satisfaction by converting incoming calls into booked service appointments.
- Provide exceptional customer service while adhering to established protocols and guidelines.
- Participate in continuous training to enhance professional growth and development.
- Document each customer inquiry and update information in our database accurately.
Benefits of joining our team include:
- Medical Insurance: Comprehensive health, dental, vision, life insurance, short-term and long-term disability coverage.
- PAID TRAINING: Opportunities for skill development and career advancement.
Our goal is to foster a fulfilling career environment where employees can excel and grow with us.
