What are the responsibilities and job description for the Receptionist / Front Desk – Medical Office position at Davis Brain & Spine?
Position: Entry-Level Receptionist
Responsibilities include:
- Answer and direct incoming phone calls in a professional and friendly manner
- Greet and check in patients
- Check out patients and assist with scheduling follow-up appointments
- Verify and update patient demographic information
- Assist with obtaining and organizing patient records and documentation
- Communicate with patients, attorneys, paralegals, and other medical offices as needed
- Assist with scheduling appointments and coordinating patient care
- Assist with deposition-related duties, including scheduling and coordinating deposition appointments and maintaining related paperwork
- Assist with basic administrative and clerical duties
- Maintain a professional, welcoming, and organized front desk
- Protect patient confidentiality and follow HIPAA requirements
- Work as part of a team to provide excellent patient service
Qualifications:
- Previous medical office or receptionist experience is a plus, but not required
- Experience with Personal Injury (PI) and/or Workers’ Compensation (WC) cases is a plus, but not required
- Strong communication and organizational skills
- Professional and friendly demeanor
- Ability to multitask and stay organized in a busy office
- Reliable, punctual, and dependable
- Comfortable learning new computer systems and office procedures
- Must be able to communicate professionally with patients, attorneys, and medical professionals
What We’re Looking For:
We are looking for someone who is kind, dependable, professional, and willing to learn. The right person should enjoy working with people and understand the importance of making patients feel comfortable and welcomed when they come into our office.
Knowledge of PI/WC cases and legal-medical terminology is helpful, but we are happy to train the right candidate.
Pay: Entry-level pay based on experience and qualifications.
Location: Metairie, Louisiana
To Apply:
Please submit your resume and a brief introduction explaining why you would be a good fit for our office.
Davis Brain & Spine
Committed to providing exceptional patient care and service.
Work Location: In person