What are the responsibilities and job description for the Sales Representative/Client Engagement Specialist position at Davis & Associates, Attorneys at Law, LLC?
Davis & Associates is a growing family law firm seeking a full-time Intake & Sales Specialist to help prospective clients get the help they need.
Your primary responsibility is simple: answer inbound calls, listen to each person's situation, determine whether we can help, and guide qualified clients through the process of retaining our firm. We generate the leads—you'll help convert them into clients through empathy, professionalism, and strong communication.
Responsibilities:
- Answer inbound calls from prospective clients
- Screen potential cases and determine if they're a good fit
- Clearly explain our services and pricing
- Help qualified clients retain the firm
- Assist with Google review requests and occasional collections on retained accounts
- Coordinate communication between clients and their legal team, including routing calls and providing updates when appropriate
We're looking for someone who:
- Is an excellent listener with strong empathy and people skills
- Is confident and persuasive without being pushy
- Communicates clearly and professionally
- Stays organized while handling multiple conversations
- Sales, customer service, or legal intake experience is a plus, but not required
- Ability to cover evenings and the occasional weekends is a huge plus.
If you enjoy helping people, thrive in a fast-paced environment, and have a talent for building trust over the phone, we'd love to hear from you.
Job Type: Full-time
Pay: $40,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
- Work from home
Compensation Package:
- Commission pay
- Monthly bonus
- Uncapped commission
Work Location: Hybrid remote in Fort Lauderdale, FL 33301
Salary : $40,000 - $100,000