What are the responsibilities and job description for the Customer Service Representative position at Davies Printing Company?
Responsibilities:
- Provide exceptional customer service to clients via phone and email
- Answer customer inquiries and resolve issues in a timely and professional manner
- Conduct outbound calls to follow up on customer inquiries and sales leads
- Upsell products and services to customers when appropriate
- Analyze customer needs and recommend appropriate solutions
- Maintain accurate customer records and update information as needed
Skills: - Previous experience working in the print industry required.
- Strong communication skills, both verbal and written
- Excellent phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Sales experience or the ability to upsell products and services is a plus -Ability to handle customer inquiries and resolve complaints
If you are a motivated individual with excellent customer service skills and the ability to communicate effectively, we would love to hear from you. Apply now to join our team as a Customer Service Representative.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
Ability to Commute:
- Rochester, MN 55901 (Preferred)
Work Location: In person
Salary : $20 - $25