What are the responsibilities and job description for the Receptionist/Administrative Assistant position at David's Roofing & Restorations LLC?
Receptionist / Administrative Assistant
David's Roofing
34 Maple Ave
Armonk, NY 10504
United States
Job Type: Full-Time
Schedule: Monday–Friday, 8:00 AM – 4:00/5:00 PM
About Us
David's Roofing is a trusted roofing company serving homeowners and businesses throughout the area. We take pride in providing exceptional customer service, quality workmanship, and a professional experience from the first phone call to project completion. We are looking for a reliable, organized, and customer-focused Receptionist/Administrative Assistant to join our team.
Responsibilities
- Answer incoming phone calls professionally and courteously
- Schedule appointments and coordinate customer communications
- Respond to emails and online inquiries promptly
- Maintain accurate customer records and job information
- Assist with data entry and administrative tasks
- Manage and update customer information using JobNimbus CRM
- Follow up with customers regarding appointments, estimates, and project updates
- Support project managers, sales staff, and office operations
- Deliver excellent customer service and represent the company professionally
Qualifications
- Excellent verbal and written English communication skills
- Previous receptionist, customer service, call center, or administrative experience preferred
- Experience with JobNimbus is highly preferred (training available for the right candidate)
- Strong computer skills, including email, Microsoft Office, and CRM software
- Ability to multitask and stay organized in a fast-paced environment
- Professional phone etiquette and customer service skills
- Strong attention to detail and problem-solving abilities
- Dependable, punctual, and willing to learn
Preferred Qualifications
- Experience in roofing, construction, or home-service industries
- Experience handling high volumes of inbound customer calls
- Familiarity with scheduling, dispatching, or project management software
Compensation
Competitive pay based on experience and qualifications.
Benefits
- Stable full-time schedule
- Growth opportunities within the company
- Supportive team environment
- Ongoing training and professional development
How to Apply
Please submit your resume along with a brief description of your experience and why you would be a good fit for David's Roofing.
Pay: From $25.00 per hour
Work Location: In person
Salary : $25