What are the responsibilities and job description for the Cashier/Host position at David's Catfish House?
Job Overview
We are seeking an energetic and friendly Cashier/Host to create a welcoming atmosphere for our guests while efficiently managing transactions and guest interactions. This dynamic role combines the responsibilities of handling payments with providing exceptional guest service, ensuring every visitor feels valued and comfortable from the moment they arrive. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent communication skills, and possess a passion for hospitality. This paid position offers an exciting opportunity to be the first point of contact, setting the tone for a memorable experience.
Responsibilities
- Greet guests warmly upon arrival, creating a positive first impression and guiding them to their seats or next steps
- Manage all cash and card transactions accurately using POS systems such as Aloha POS or Micros POS
- Answer guest inquiries via phone or in person with professionalism and clarity, providing information about services and wait times
- Maintain cleanliness and organization at the host stand, ensuring a tidy and inviting environment
- Coordinate with team members to manage reservations, waiting lists, and seating arrangements efficiently
- Assist with guest relations by addressing concerns promptly and courteously to enhance overall satisfaction
- Support food service staff by communicating guest needs and facilitating smooth service flow when needed
Skills
- Previous experience as a host/hostess or cashier in a restaurant or hospitality setting preferred
- Strong customer service skills with a friendly, approachable demeanor
- Excellent communication skills, including phone etiquette and active listening
- Proficiency with POS systems such as Aloha POS or Micros POS is highly desirable
- Knowledge of food service operations and restaurant workflows beneficial
- Ability to handle multiple tasks simultaneously in a lively environment
- Hospitality experience, including hotel or guest services background, is a plus
Join us to deliver exceptional guest experiences through lively interactions, efficient service, and genuine hospitality!
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $14