Marketing Coordinator

Job Title: Marketing Coordinator

Location: North Little Rock, AR

Job Type: Full-Time; Onsite

Schedule: Monday to Friday – 9:00am- 5:00pm

Pay Rate: $21

Job Summary:

We are looking for a creative, detail-oriented Marketing Coordinator to join out marketing team. In this role, you will support the planning and execution of marketing strategies and campaigns that build brand awareness, engage customers, and drive growth. The ideal candidate will thrive in our fast-paced environment, have excellent communication skills, and a passion for our business. This job description provides a general overview of the role’s current responsibilities; as the position evolves, duties may be modified, added, or removed to reflect the organization's changing needs.

Key Responsibilities:

• Monitor and moderate comments and direct messages across all David’s Burgers Facebook and Instagram profiles.
• Respond to guest interactions with kindness & professionalism, ensuring our brand tone is consistent and respectful.
• Log and report guest reviews across all channels monthly, including in-store feedback, online reviews, phone calls, and emails.
• Create content with our established branding for Facebook and Instagram that reflects our food, service, and community culture.
• Monthly reporting on social media analytics per profile.
• Maintain, design, and order in-store printed graphics from local vendors, including business cards, brochures, napkin holder inserts, and other advertising materials.
• Coordinate the sourcing, inventory, and distribution of promotional items and literature throughout all our locations.
• Remove spam or inappropriate content and escalate sensitive guest concerns to management.

Qualifications:

·        One-Two years of experience in social media moderation, community management, or customer service.

·        Strong written communication skills with the ability to maintain professionalism under pressure.

·        Ability to work independently and proactively while contributing effectively in a team environment.

·        Attention to detail and strong organizational skills for tracking feedback and managing reporting.

·        Experience in creating social content (photos, short videos, captions) for Facebook and Instagram.

·        Proficiency in Canva for creating graphics and marketing materials or willingness to learn.

·        Experience coordinating with local print vendors to produce marketing materials.

·        Ability to work under deadlines and manage competing priorities.

Physical Requirements:

·        Ability to stand and walk for extended periods of time. 

·        Frequent bending, stooping, reaching, etc. to set up displays or shoot content.

·        Lifting, carrying, pushing, or pulling light to moderate loads (e.g. boxes, equipment)

·        Ability to work in variable environmental conditions (outdoor events, restaurants visits).

·        Ability to travel to different restaurants as needed for promotional work, meetings, photo shoots, etc.