What are the responsibilities and job description for the Front Desk Staff position at Davenport Family Dental?
Job Summary
We are seeking a professional and personable Front Desk Staff member to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The successful applicant will demonstrate proficiency in office management, multi-line phone systems, and computer literacy, contributing to a positive experience for clients and visitors alike.
Responsibilities
- Greet visitors and clients warmly, ensuring a professional and courteous first impression.
- Answer multi-line phone systems promptly and efficiently, directing calls appropriately while maintaining excellent phone etiquette.
- Manage front desk activities including scheduling appointments, handling inquiries, and providing information about services or organization policies.
- Perform clerical duties such as data entry, filing, proofreading, and maintaining accurate records.
- Support office management tasks including calendar management, document preparation using word processing software, and organizing office supplies.
- Assist with client communication by responding to emails and messages in a timely manner.
- Coordinate with team members to ensure efficient office operations and support administrative needs as required.
Experience
- Prior dental office experience with a focus on front desk or receptionist duties is highly desirable along with some knowledge of dental assisting.
- Demonstrated proficiency in Microsoft Office applications such as Word, Excel, and Outlook.
- Strong computer skills including data entry, document formatting, and general computer literacy.
- Experience managing multi-line phone systems and providing excellent phone reception.
- Proven ability to handle clerical tasks such as filing, proofreading, and organizing documents efficiently.
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
Pay: $13.00 per hour
Work Location: In person
Salary : $13