What are the responsibilities and job description for the Honda Service Advisor position at Davenport Autopark?
Join a Team Where Your Skills, Career, and Faith Can Thrive
Are you an experienced Honda Service Advisor ready to earn top pay and grow with a company that truly values you? Our family-owned dealership has been serving the community for over 96 years — and we’re looking for skilled consultants who want to advance their career in a clean, air-conditioned, state-of-the-art shop in Rocky Mount, NC.
We are looking for a Skilled Honda Service Advisor that will be assisting service customers with proper maintenance and repair of their vehicles.
Compensation & Benefits
- Pay Plan: Commission based on individual sales – Plus bonuses for meeting certain customer satisfaction and other goals and objectives
- Pay also includes a guaranteed minimum, which is considered a “draw” or advance on commissions.
- Annual earnings: $60,000 - $85,000 a year (Annual Income Expectation)
- Air-conditioned shop – work comfortably year-round
- Air-conditioned fitness center Woliba holistic wellness program
- Health insurance: Up to 75% employer-paid
- 401(k) with company match (50% up to 2% of earnings)
- Profit sharing: 10% of profits returned to employees each year
- Corporate Chaplain, prayer team, and virtual Bible study available for personal and spiritual growth
- Family-owned & operated for over 96 years with an A BBB rating
What You’ll Do
- Process Training: Learning the service write-up process in order to understand and communicate customer requests to technicians, suggest recommended maintenance and repairs to customers, and maximize customer satisfaction.
- Mechanical Training: Learning and understanding basics of how Honda cars and trucks work, and terminology of various components, in order to adequately communicate with technicians and customers, maximizing customer satisfaction.
- Greeting and consulting with customers to determine their wants and needs.
- Suggesting manufacturer-recommended maintenance for specific intervals.
- Performing a walk-around of customers’ vehicles with customers to catch any additional maintenance or safety issues needing to be addressed (i.e. tires, etc.)
- Providing pricing and gaining customers’ approval.
- Dispatching work to technicians.
- Communicating to customers any additional work needed identified by technicians during courtesy multi-point inspections, providing pricing and gaining authorization.
- Proper write-up of customer requests, technician notes and recommendations, and repairs performed.
- Customer-focused delivery when all maintenance and repairs are completed, ensuring customers understand what was performed and pricing breakdown, answering any questions or concerns, ensuring customer satisfaction, leading to repeat business and customer referrals.
- Collection of payment for work performed.
- Scheduling of next service appointment based on recommended intervals.
- You will be interacting with customers, technicians, different car dealership departments, sales consultants, the administrative/bookkeeping team, and the used car manager
- Reports to the Service Manager
Why Choose Us?
We are a kingdom-minded, Christ-honoring dealership that holds to Christian values at its core, and that is reflected in how we engage the marketplace. We strive to represent Him with excellence — through outstanding service, integrity, and genuine investment in our people.
Our team members enjoy:
- Ongoing training and advancement opportunities
- A supportive environment that prioritizes your career, family, and faith
- A company consistently voted “Best New Car Dealership” locally for 12 years
How to Apply
Apply online today and take the next step in your service consultant career — or stop by the shop and ask for Joel Wiggins at:
Davenport Autopark: https://www.davenportauto.com/
650 English Road
Rocky Mount, NC 27804
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Health insurance
Work Location: In person
Salary : $60,000 - $85,000