What are the responsibilities and job description for the General Manager - Hiring Immediately position at Dave's Hot Chicken?
General Manager
General Manager: This role is crucial in maintaining the high standards of our brand, ensuring exceptional customer service, and driving the operational success of our restaurant. You'll lead and coordinate everyday business operations, ensuring smooth functioning and team support.
Are you ready to spice up your career in a place where flavor meets fame? Join us at Dave's Hot Chicken, the fastest-growing restaurant sensation! Born from a dream in an East Hollywood parking lot, we've soared to over 700 locations, fueled by a cult following and rave reviews. Everyone loves our Nashville Hot Chicken, even stars like Drake, Samuel L Jackson and Michael Strahan!
Picture this: starting in 2017 with just $900, a group of friends created a phenomenon that would earn the title of America's Fastest Growing Restaurant Chain. We've seen 156% sales growth, with over 700 locations in the pipeline, stretching from Los Angeles to even Dubai. We're a cultural icon with the highest Instagram followers per restaurant in our category, a testament to our food. At Dave's Hot Chicken, you're not just leading a team; you're joining a successful new business that's as passionate and fiery as our Reaper spiced chicken!
Benefits:
Picture this: starting in 2017 with just $900, a group of friends created a phenomenon that would earn the title of America's Fastest Growing Restaurant Chain. We've seen 156% sales growth, with over 700 locations in the pipeline, stretching from Los Angeles to even Dubai. We're a cultural icon with the highest Instagram followers per restaurant in our category, a testament to our food. At Dave's Hot Chicken, you're not just leading a team; you're joining a successful new business that's as passionate and fiery as our Reaper spiced chicken!
Benefits:
- $70,000/year Bonuses
- Competitive Pay
- Health Insurance
- Amazing Company Culture
General Manager: This role is crucial in maintaining the high standards of our brand, ensuring exceptional customer service, and driving the operational success of our restaurant. You'll lead and coordinate everyday business operations, ensuring smooth functioning and team support.
Duties
- Follow DHC Training Program for new skills and responsibilities
- Communicate training needs to supervisor
- Conduct Ops Walks and Q&A checks for improvement
- Organize shift schedules and monitor attendance
- Understand the impact of job responsibilities on guests and operations
- Ensure food preparation, safety, and cleanliness standards are met
- Handle guest concerns professionally
- Maintain a neat appearance and adhere to uniform policy
- Provide direction and feedback to management team and team members
- Manage cash handling, hiring, training, scheduling, and daily tasks
- Oversee purchasing, inventory, maintenance, and operational functions
- Develop strategies for efficiency and goal achievement
- Focus on sales growth and forecasting
- Abide by rules and directions given by the General Manager
Job expectations
- Plan and implement daily operational routines
- Complete administrative duties and required checklists
- Establish trust and open communication
- Set a positive example for the team
- Follow food and cash control guidelines
- Abide by company policies and directives
- Support management decisions and goals
- Communicate effectively with management team and team members
Requirements
- High school diploma/GED preferred
- Previous Assistant General Manager/General Manager experience
- Certified in all stations following DHC Training Program
- Current ServSafe Certification
- Flexibility for night, weekend, and holiday shifts
- Ability to stand for long periods and work in a fast-paced environment
- Positive attitude and commitment to guest satisfaction
- Effective communication with co-workers and management
Transportation & accessibility
- Reliable transportation, driver's license, and car insurance
- Cellphone or reliable communication method
Hours
- Flexible availability for opening and closing shifts, weekends, nights, and holidays
Skills & Abilities
- Task delegation skills
- Strong time management and organizational skills
- Excellent people and guest service skills
- Attention to detail and multitasking ability
- Confidence, proactiveness, and problem-solving skills
- Ability to view operations from a guest's perspective
- Initiative and ability to lift 50-75 lbs. comfortably
Salary : $70,000