What are the responsibilities and job description for the Business Development Representative position at Dave Kirk Chevrolet GMC?
About Dave Kirk Chevrolet GMC
Dave Kirk Chevrolet GMC is part of Victory Automotive Group, a family-owned and operated business since 1997 with over 50 locations nationwide. We are committed to providing exceptional service to our customers, employees, and communities while representing the finest brands in the automotive industry. Our team values professionalism, continuous improvement, and delivering a positive customer experience.
Job Details
- Salary: 31,200 to 70,000 per year, based on experience
- Job Type: Full-Time
- Location: Crossville, TN 38555
Position Overview
We are seeking a motivated and professional Business Development Representative (BDC) to join our team. In this role, you will be the first point of contact for incoming sales and service inquiries. You will handle calls, greet visitors, and support the Sales and Service departments with administrative duties to ensure smooth operations and excellent customer service.
Key Responsibilities
- Manage incoming sales and service appointment requests via phone and internet
- Schedule, confirm, and follow up on appointments, including missed appointments
- Coordinate customer questions and issues with relevant departments
- Track sold vehicles and maintain hot sheets
- Confirm special order parts availability
- Assist with follow-up on phone and internet sales leads
- Maintain paperwork, records, and prepare necessary documentation
- Provide general administrative support to Sales and Service teams
- Perform additional duties as assigned
Work Environment
This is a full-time position based at our dealership in Crossville, Tennessee. You will work in a professional, drug-free, and non-smoking environment that encourages employee growth and advancement.
Job Requirements:
- High school diploma or GED required
- Previous experience in administrative, clerical, call center, or customer service roles preferred
- Professional and dependable with a strong work ethic
- Basic knowledge of the automotive industry is a plus
- Excellent organizational and time management skills
- Proficient with computers, internet, and Microsoft Office applications
- Experience with dealership software and Reynolds and Reynolds systems is beneficial
- Strong verbal and written communication skills
- Professional appearance and interpersonal skills
WHAT WE OFFER:
- Tremendous product & inventory
- Ongoing company-wide training
- Strong company reputation
- Growth opportunities
- Professional, enthusiastic & supportive working environment
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug-free workplace.
We Would Really Like To Hear From You!
Updated on: 2026-03-28T04:53:23-07:00