What are the responsibilities and job description for the Valet position at Dauphine Orleans Hotel?
Come for a job, Stay for a career!
Perks
Hotel discounts, same day pay, holiday pay, advancement opportunities!
ABOUT US
At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
Shuttle Driver Overview:
As a Valet, you are often the first and last point of contact for our guests, making your role a vital part of the overall hotel experience. A warm, professional, and welcoming demeanor is essential in creating a positive first impression and leaving a lasting one at departure.
Your responsibilities extend beyond simply parking vehicles. You will assist guests with luggage, provide directions or recommendations when needed, and ensure accurate records are maintained for key and vehicle tracking. Attention to detail, efficiency, and professionalism are critical in delivering seamless service.
Above all, the valet team is expected to deliver exceptional customer service—anticipating guest needs, offering courteous assistance, and upholding the highest standards of hospitality. By doing so, you help set the tone for the guest’s stay and contribute directly to the reputation and success of the hotel.
Responsibilities include:
- Greet and welcome guest to the hotel and offer professional valet services
- Accommodate guests by opening doors and assisting with luggage or other heavy items
- Parking and retrieving guests vehicle within a timely manner.
- Direct traffic in the parking area as needed.
- Collect and accurately label keys belonging to guests to ensure their proper return
- Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws
- Operate vehicles safely and responsibility
- Periods of long term standing walking and/or running.
- Organize and file paperwork regarding guests' vehicles and daily transactions
Have a working knowledge of the local area to provide recommendations.
Job Requirements:
If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:
A keen eye for detail, time management and great customer service skills.
Pleasant and friendly demeanor.
Able to work as a team and independently.
Flexible working hours.
Ability to work with little or no supervision while meeting high-performance standards.
Physical mobility and stamina.
Must be able to pass a background and driving check.
Ability to follow instructions.
WATERFORD HEALTH AND WELLNESS
Health Insurance is available on the first of the month after hire!
We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.
We know that life gets in the way, and YOU deserve to recharge.
Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS
On Demand Pay- Why wait for pay day – get your pay when you need it 24/7.
Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.
401k Plan- Nobody wants to work forever, start planning for your future now.
Hotel Discounts- It’s one of the biggest industry perks.
Shoes for Crews- All associates are eligible for a shoe subsidy through Shoes for Crews.
For more information, please visit our website at waterfordhotelgroup.com
EOE/M/F/D/V