What are the responsibilities and job description for the Inside Sales/Customer Service Specialist position at Datum-A-Industries, Inc.?
The Inside Sales/Customer Service Specialist acts as a key individual contributor managing customer support and order processing for our manufacturing customers. We are a Custom Hydraulic Manifold shop in Maple Plain, MN. This role requires strong product knowledge and proficiency in specialized tools to ensure seamless customer interactions and accurate order management.
Responsibilities
- Provide exceptional customer support
- Process and manage sales orders efficiently
- Maintain detailed product knowledge to assist customers effectively
- Utilize JobBoss and SolidWorks in daily operations
Required Qualifications
- 3 years of experience in sales or customer service
Preferred Qualifications
- Proficiency with Microsoft Office
- Strong time management skills
- Experience with customer relationship management
- Accurate data entry abilities
- Knowledge of hydraulics
Datum-A-Industries, Inc. is a leading manufacturer specializing in Custom Hydraulic Manifolds. Our commitment to quality and innovation drives us to deliver exceptional products that meet the needs of our clients across various industries.
Summary
We are seeking an Inside Sales Rep with Drafting experience to join our team at Datum-A-Industries, Inc. In this role, you will be the primary contact for quoting, processing purchase orders (POs), and providing technical product information. Experience with SolidWorks to create detailed drawings from schematics for hydraulic manifold systems.
Responsibilities
Creating detailed price quotes and proposals for customers.
Converting quotes into orders, processing purchase orders (POs).
Setting up jobs - using JobBoss for order entry.
Prepare detailed mechanical drawings using CAD software in SolidWorks when necessary.
Proactively following up on quotes, answering inquiries of customers.
Preferred Requirements
Inside Sales, customer service experience.
Proven experience as a Drafter or similar role in a manufacturing environment a plus.
Strong proficiency in CAD software, particularly SolidWorks.
Understanding of fluid power engineering principles and practices.
Ability to work collaboratively within a team and communicate effectively. If you have knowledge of hydraulic manifolds/fluid power, we invite you to apply today at Datum-A-Industries, Inc.!
Job Type: Full-time
Summary
We are seeking an Inside Sales Rep with Drafting experience to join our team at Datum-A-Industries, Inc. In this role, you will be the primary contact for quoting, processing purchase orders (POs), and providing technical product information. Experience with SolidWorks to create detailed drawings from schematics for hydraulic manifold systems.
Responsibilities
Creating detailed price quotes and proposals for customers.
Converting quotes into orders, processing purchase orders (POs).
Setting up jobs - using JobBoss for order entry.
Prepare detailed mechanical drawings using CAD software in SolidWorks when necessary.
Proactively following up on quotes, answering inquiries of customers.
Preferred Requirements
Inside Sales, customer service experience.
Proven experience as a Drafter or similar role in a manufacturing environment a plus.
Strong proficiency in CAD software, particularly SolidWorks.
Understanding of fluid power engineering principles and practices.
Ability to work collaboratively within a team and communicate effectively. If you have knowledge of hydraulic manifolds/fluid power, we invite you to apply today at Datum-A-Industries, Inc.!
Job Type: Full-time
Salary : $35 - $45