What are the responsibilities and job description for the Collections Representative position at DATCU?
DATCU is currently looking for a Collections Representative. If you are a friendly, customer-oriented individual with collections experience, this would be a great opportunity for you! If you are interested, please read more below!
About DATCU:
DATCU was founded in 1936! We are a not for profit financial institution that helps to make a difference in the community. We encourage our employees growth and hire from within. We offer great benefits such as health insurance, 3 weeks of paid time off, paid holidays, and a 401k plan. You'll be provided with a positive work environment and you'll feel like part of a family. We've also been named one of the best companies to work for in Texas!
Average Day on the Job:
As a Collections Representative, Responsible for performing collection activities associated with delinquent member accounts, including all delinquent loan and negative share accounts. Review delinquent accounts and determines Credit Union position and as circumstances indicate, directs and assists legal counsel in collections proceedings. Ensure that the Credit Union's professional image is maintained. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. This position has the potential for remote work based on management discretion.
Work Schedule:
This is a 40 hour per week, full time position. Monday through Friday 8:30am - 5:30pm with rotating later evenings on Tuesdays/Thursdays until 6:00pm and rotating Saturdays from 9:00am - 1:00pm.
Ready to join our team?
If this job sounds like a great fit for you, then please fill out our quick online application! We will follow up with you via email/phone regarding the position and what the next steps will be.
Qualifications:Job Requirements:
- 3-5 years of collection experience with a financial institution
- Knowledge in repossession, CPI, and bankruptcy.
- Understanding of Credit Union loan products and policies
- Familiar with deposit programs, account ownership, and casualty insurance
- High school diploma or GED certificate
- Excellent communication skills
- Phone handling experience
- Experience in Symtar, Akuvo, or Temenous is preferred, but not required
Ready to join our team?
If this job sounds like a great fit for you, then please fill out our quick online application! We will follow up with you via email/phone regarding the position and what the next steps will be.
Equal Opportunity Employer / Veterans / Disabled
Bilingual a plus.