What are the responsibilities and job description for the Fraud specialist position at DATCU Credit Union?
Job Details
Description
POSITION PURPOSE
Responsible for identifying, investigating and mitigating fraudulent activities and cases for the credit union, including but not limited to employee fraud, card fraud, check fraud and identify theft.
Monitors and analyzes activity to identify suspicious activity and potential fraud. Investigates fraud cases involving debit and credit cards, including chargebacks and disputes.
Conducts thorough investigations, gathers evidence, and documents findings. Ensures that Credit Union functions are performed in accordance with established Credit Union policies, procedures, and regulations.
Recommends new fraud and security programs to meet current needs, and coordinates resource center functions to provide effective branch support.
Qualifications
- Three to five years of related experience
- Strong understanding of relevant regulations and compliance requirements
- Understanding and knowledge of Teller and New Accounts operations is preferred
- Ability to multitask and work multiple cases at once
- Excellent communication skills
- Strong analytical and problem-solving skills
- High attention to detail and accuracy
- Ability to work independently and as part of a team
- Strong organizational and time management skills
Equal Opportunity Employer / Veterans / Disabled
Last updated : 2024-07-13
Salary : $32,200 - $40,800