Sales Support Specialist

Where technical insight meets client impact.

At DataVizion, sales is not just about moving products. It is about building the right solution. We are looking for a Sales Support Specialist who can bridge the gap between client needs, technical possibilities, and business outcomes.

This role is ideal for someone who thrives in the space between sales strategy and technical execution. You will work closely with both our Sales and Engineering teams to help shape supported business solutions, using sound judgment, strong technical understanding, and deep knowledge of IT manufacturers, representatives, and suppliers.

If you are the kind of person who enjoys solving problems, connecting dots, and helping teams deliver smarter solutions with confidence, this role will put you in the middle of meaningful work.

The Impact You'll Make:

The Sales Support Specialist collaborates with the Sales and Engineering teams to develop supported business solutions, applying technical discretion and judgment and drawing on advanced knowledge of IT manufacturers, representatives, and suppliers.

Key Responsibilities:

Outside Sales/Account Executive Support:

• Partner with Outside Sales and Account Executives to identify and track future project opportunities, retain client services, and build client loyalty.
• Become a strategic partner by staying current with assigned clients' challenges and opportunities.
• Facilitate recurring in-person business reviews with all assigned managed service clients.
• Customer product and professional services quoting and proposal creation.
• Proactively work through the contract and licensing renewal queues while carrying out equipment and software quoting and procurement requests.
• Periodically serve as a point of escalation and communication during critical circumstances, business-impacting outages, or sensitive service issues.
• Stay current on new products, solutions, service offerings, and pricing.

Sales Operations Support:

• Monitor presales ticket que and turn quotes around as assigned.
• Work with internal DataVizion resources to assist with both pre-sales and post-sales needs.
• Work with external resources, including, but not limited to, vendor and manufacturer representatives, to assist with pre-sales and post-sales needs. Responsibilities include, but are not limited to, requesting and negotiating pricing, requesting and managing product holds, and requesting/researching product lead times
• Work with customers to assist with both pre-sales and post-sales needs.
• Submit and manage deal registrations using manufacturer partner portals.
• Document information needed by other DataVizion resources; examples include, but are not limited to, reference numbers for deal registrations, manufacturer special pricing, and vendor quotes, as well as agreements and other items, if applicable.

Requirements:

• 2 Years of industry experience and sales experience in Managed Services, Value Added Reseller (VAR) sales, or related IT field.
• Capacity to manage and work with tight deadlines and effective time management skills
• Strong written, verbal, and presentation skills
• Ability to articulate value proposition of products and services
• Flexible and able to adapt on several different aspects of a project or on multiple projects
• Rely on experience and judgment to plan and accomplish goals
• Superior analytical and critical thinking skills
• Previous sales training with sales skills and techniques

What You’ll Get:

• Flexible work schedule 
• Unlimited PTO
• Health, Vision, Dental, and Supplemental Insurance Plans
• HSA (including monthly employer contributions)
  
• 401k profit-sharing plan
• Employee Assistance Program Services
• Professional development opportunities
• Team celebrations

About DataVizion:

Named the 2021 Best Place to Work, DataVizion, an Inc. 5000 company, has seen tremendous growth and provides a full range of business technology solutions in Professional and Managed IT Services throughout the Midwest. From enterprises to small businesses, our priority is to provide a better connection for our clients through IT solutions that enhance speed, flexibility, and productivity in a secure environment. Backed by superior support and customer service, these proven solutions give our clients a competitive advantage to grow and thrive.

To learn more about DataVizion and the services offered, go to www.datavizion.com or follow us on Twitter, Facebook, and LinkedIn.

DATAVIZION LLC is an Equal Opportunity Employer. Employment opportunities at DATAVIZION LLC are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color, religion, sex (including pregnancy), national origin, age, veteran status, disability, marital status, genetic information, or any other characteristic protected by law.

This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.

DATAVIZION LLC strongly urges reporting all instances of discrimination and harassment and prohibits retaliation against any individual who reports discrimination, harassment or participates in an investigation of such report. DATAVIZION LLC will take appropriate disciplinary action, up to and including immediate termination, against any employee who violates this policy