National Account Manager, Client Success

Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500 real-world data partners.

By joining Datavant today, you're stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.

The National Account Manager (NAM) role at Datavant involves building and maintaining strong client relationships and leading successful project implementations that help health plans retrieve data they need to make healthcare affordable for their patients. NAMs use their communication, organizational, and negotiation skills to maximize the chance of meeting or exceeding the health plan's goals in terms of retrieving needed healthcare data. This role is ideal for individuals who thrive in client-focused environments, enjoy project management, and excel at relationship building.

You will:

• Ensure the timely delivery of healthcare data according to the health plan's needs.
• Communicate the progress of project initiatives to internal and external stakeholders
• Track key account metrics and service level agreements

What you will bring to the table:

• Strong communication skills and ability to induce change management where needed.
• A proven ability to prioritize, multi-task and work independently in an extremely fast. paced, high pressure environment with minimal supervision.
• A track record of success in complex project management.

Bonus points if:

• While not required, candidates with strong Excel and SQL skills are encouraged to apply.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $115,000 - $135,000.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not.) Responding is your choice and it will not be used in any way in our hiring process.

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