Senior Business Analyst

DataStaff, Inc. is seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients in Albany, NY.

*This position is hybrid

*Only U.S. Citizens or Green Card Holders

Job Description

The Senior Business Analyst will define, analyze, and validate business and system requirements for a health benefit exchange platform. You will lead requirements activities for complex enhancements, collaborate with business and technical stakeholders, and support accurate, scalable, and compliant solutions within a multi-tier, service-oriented architecture. You will also mentor analysts and serve as a subject matter expert on eligibility rules, enrollment processes, notices, and system behavior.

What you'll do

• Lead the elicitation, documentation, and validation of business rules, functional requirements, and non-functional requirements for complex enhancements or multi-system initiatives.
• Facilitate requirements workshops, stakeholder interviews, and design walkthroughs to drive clarity and consensus.
• Independently develop detailed use cases, process flows, data mapping, acceptance criteria, and impact analyses.
• Ensure requirement completeness, traceability, and alignment with program objectives, regulatory needs, and system constraints.
• Serve as a key liaison between business stakeholders, technical design teams, development teams, QA, and operations.
• Communicate complex system behaviors, technical impacts, and policy interpretations in a clear, structured manner.
• Support solution design discussions by providing business insights, system context, and analysis of downstream impacts.
• Lead cross-team requirement clarification sessions and resolve requirement ambiguities proactively.
• Conduct end-to-end business impact assessments for policy changes, defect fixes, and system enhancements.
• Partner with QA to validate test coverage, review test scenarios, and ensure alignment with business requirements.
• Support user acceptance testing (UAT) by clarifying requirements, resolving issues, and confirming system behavior.
• Analyze production issues to determine whether defects stem from requirement gaps, design errors, or process issues.
• Develop deep expertise in eligibility rules, enrollment processes, notices, and regulatory constraints.
• Conduct root cause analyses for complex system issues and lead business-side remediation planning.
• Identify opportunities to streamline processes, improve requirement quality, and strengthen cross-team workflows.
• Use approved AI tools to support requirement analysis, scenario modeling, impact detection, and documentation refinement, validating results to ensure accuracy and compliance.
• Provide guidance and coaching to junior and mid-level analysts on requirements practices, analysis techniques, and domain knowledge.
• Review and provide feedback on requirement documents created by other analysts.
• Support onboarding of new team members by sharing system knowledge, tools, and methodologies.

What you'll bring

• Bachelor’s degree in a relevant technical, analytical, policy, or business field, or an equivalent combination of education and experience.
• 6 years of experience as a Business Analyst in application development or large-scale enterprise environments.
• Proven experience developing comprehensive functional requirements, business rules, and detailed use cases.
• Strong understanding of requirements engineering within Agile frameworks, including user stories, acceptance criteria, grooming, and traceability.
• Expert analytical and problem-solving skills with the ability to interpret complex data and policy rules.
• Ability to independently lead requirements activities and influence cross-functional teams.
• Strong verbal and written communication skills, with the ability to explain technical concepts to diverse audiences.
• Exceptional documentation skills with attention to precision, clarity, and traceability.
• Ability to manage multiple large initiatives simultaneously with minimal supervision.
• Skilled in facilitating discussions, navigating differing viewpoints, and driving consensus.
• Ability to translate business needs into actionable requirements and testable outcomes.
• Proficiency with requirements management tools and collaboration platforms.
• Demonstrated ability to use AI tools responsibly to enhance analysis and documentation quality.

Nice to have

• 2 years of healthcare, Medicaid, and/or health exchange industry experience.
• In-depth experience with ACA eligibility, enrollment, or notices.
• Experience in healthcare, Medicaid, or health exchange environments.
• Exposure to state or federal program regulations.
• Familiarity with multi-tier enterprise systems, service-oriented architecture, and integrated applications.

DataStaff offers W-2 employment opportunities with a competitive benefits package. Many of our positions include access to medical, dental, and vision insurance, as well as paid vacation, sick leave, and holidays. Recognizing that many of our assignments are long-term, DataStaff also offers a 401(k) retirement savings plan, with employees becoming eligible after six months of employment.