What are the responsibilities and job description for the Senior Business Analyst position at DataStaff, Inc.?
DataStaff is seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.
*This position is hybrid
Job Description:
Our client is seeking a detail-oriented and collaborative Health IT Integration and Provider Engagement Consultant to serve as a trusted advisor to our Business Relations Team. This team is focused on provider outreach, training, data connectivity, and delivering hands-on support to the provider community. The consultant will play a dual role—supporting providers through technical integration and connectivity processes, while also helping optimize internal systems like the CRM platform to improve service delivery, administrative data capture, and reporting accuracy.
Responsibilities:
- Provider Engagement & Technical Integration Act as a strategic consultant to the Business Relations Team, providing expert guidance on provider onboarding, data connections, and workflow alignment with health information exchange (HIE) systems.
- Support healthcare providers throughout the full lifecycle of onboarding—from initial outreach through integration, testing, training, and go-live support.
- Communicate technical concepts and requirements clearly to clinical and administrative stakeholders to ensure successful implementation and adoption.
- Serve as a liaison between providers, internal teams, and technical vendors to troubleshoot issues and ensure data is transmitted accurately and securely.
- Contribute to the development of training materials, job aids, and user guides that improve provider understanding and confidence in HIE processes.
- CRM Platform Optimization & Data Management
- Work with the Business Relations Team to optimize use of the organization’s CRM platform, ensuring accurate tracking of provider status, engagement activity, training, and connection milestones.
- Configure and enhance CRM fields, workflows, and dashboards to support operational efficiency and data visibility.
- Lead or support data quality initiatives, including routine audits, updates, and deduplication efforts within the CRM system.
- Establish and maintain best practices for administrative data capture and documentation related to provider engagement activities.
- Collaborate with leadership to develop reports, performance metrics, and data insights that inform strategy and decision-making.
Required Skills:
- 5 Years - Health IT, provider relations, or healthcare system implementation
- 5 Years - Strong knowledge of health information exchange (HIE), EHR/EMR systems, and interoperability standards (e.g., HL7, FHIR).
- 5 Years - Experience supporting CRM platform usage and optimization (e.g., Salesforce, HubSpot, Zoho, Microsoft Dynamics).
- 5 Years - Strong organizational and analytical skills, with a high level of attention to detail
- 3 Years - Proven ability to manage multiple projects and priorities in a dynamic, service-oriented environment.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.