What are the responsibilities and job description for the GVRA IT Support Specialist position at DATAMETRICS SOFTWARE SYSTEMS INC.?
Experience: 1 to 2 years
Job Description :
GVRA IT Support Specialist
Location : 2082 E Exchange Pl Suite 120, Tucker, GA 30084
Start Date : 05/18/2026
End Date : 11/13/2026
Under general supervision, provides management information system user support, either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop/conduct training.
Under general supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Provides customer support in the maintenance of systems.
2 Provides ongoing operational and user assistance to address application problems, provide on-call application support and assist users with application operations.
3. Provides technical support in the operation and use of application software systems.
4. Communicates with all levels of management and user department personnel to discuss job execution status, requests for reprints, equipment status and related problems that may occur.
5. Develops materials and methods to be used in training others in the use of various hardware and software.
6. Installs and/or upgrades software on PC's as instructed.
SKILL MATRIX :
Experience in information security, privacy, system/network administration and support.
Required
6
Months
Application development & training and experience necessary to independently provide technical support to computer users.
Required
6
Months