Salesforce Technical Architect

The ideal candidate will be responsible for designing scalable, high-performance Salesforce solutions across Sales Cloud, Service Cloud, and Community Cloud. This role requires a deep technical understanding of the Salesforce platform along with the ability to work closely with business stakeholders, solution architects, developers, and cross-functional teams to deliver robust end-to-end implementations.

The Salesforce Technical Architect will play a key role in defining system architecture, integration patterns, data models, and best practices to ensure platform scalability, security, and performance.

Key Responsibilities

1. Salesforce Architecture & Solution Design

• Design scalable, secure, and high-performing solutions using Sales Cloud, Service Cloud, and Community Cloud.

• Develop enterprise-level architectural blueprints and integration patterns.

• Lead the design and implementation of complex Salesforce solutions, ensuring alignment with business strategy and technical governance.

• Define data models, security models, object relationships, sharing rules, and platform limits.

2. Technical Leadership

• Serve as the technical authority for Salesforce initiatives across multiple teams.

• Guide development teams on configuration, customization, Apex/Lightning best practices, and architectural standards.

• Provide hands-on support during system design, code review, performance tuning, and deployment activities.

3. Integration & Middleware

• Architect and implement integrations between Salesforce and external systems using REST/SOAP APIs, middleware (MuleSoft, Informatica, Dell Boomi, etc.), and custom services.

• Ensure robust data synchronization, error handling, and API governance across connected platforms.

4. Stakeholder Collaboration

• Work closely with business stakeholders, product owners, and functional consultants to translate requirements into technical solutions.

• Participate in workshops, design sessions, and roadmap planning.

• Communicate architectural decisions, trade-offs, risks, and recommendations clearly to leadership.

5. Governance, Standards & Best Practices

• Establish development standards, coding guidelines, design patterns, and reusable components.

• Conduct architectural assessments and enforce platform best practices, security, and compliance.

• Ensure adherence to Salesforce governor limits and performance optimization techniques.

Qualifications

Required:

• 8 years of hands-on experience in the Salesforce ecosystem.

• Strong expertise in Sales Cloud, Service Cloud, and Community Cloud.

• Deep technical knowledge of:

  • Apex, Lightning Web Components (LWC)

  • Visualforce, SOQL, SOSL

  • Security and sharing models

  • Salesforce Data Model & Metadata structure

• Proven experience designing large-scale Salesforce implementations.

• Strong background in integration architecture using REST/SOAP APIs or middleware.

• Experience leading development teams and managing technical delivery.

• Excellent problem-solving and communication skills.

Preferred:

• Salesforce certifications such as:

  • Salesforce Certified Technical Architect (CTA) Huge plus

  • Application Architect

  • System Architect

  • Sales/Service Cloud Consultant

  • OmniStudio Consultant / Developer

• Experience with DevOps tools (Gearset, Copado, Jenkins, Azure DevOps, Git).

• Experience working in Agile/Scrum environments.

• Knowledge of SSO, OAuth, and enterprise security frameworks.

Soft Skills

• Strong leadership and mentorship capabilities.

• Ability to handle complex business and technical discussions.

• Exceptional documentation and presentation skills.

• High attention to detail, with a focus on performance and scalability.