What are the responsibilities and job description for the Architect - MS Dynamics migration position at DATAECONOMY?
About the Role
We are seeking an experienced Microsoft Dynamics 365 Solution Architect to lead large-scale enterprise CRM transformation initiatives involving migration from Salesforce CRM to Microsoft Dynamics 365 Customer Engagement (CE).
This is a strategic, client-facing role requiring expertise in CRM modernization, solution architecture, enterprise integrations, cloud technologies, and large-scale migration programs. The ideal candidate will have a proven track record of reverse engineering complex Salesforce environments and designing scalable, cloud-native Microsoft Dynamics 365 solutions that align with business objectives.
You will work closely with business stakeholders, enterprise architects, project managers, and engineering teams to deliver high-quality CRM transformation programs for Fortune 500 clients.
Key Responsibilities
Solution Architecture
- Lead the architecture and design of Microsoft Dynamics 365 Customer Engagement (CE) solutions.
- Define end-to-end CRM transformation roadmaps from Salesforce to Dynamics 365.
- Conduct architecture assessments, design workshops, and technical discovery sessions with customers.
- Create solution blueprints, reference architectures, technical specifications, and migration strategies.
- Recommend modernization opportunities rather than executing a like-for-like migration.
- Establish architecture governance and ensure adherence to Microsoft best practices.
Salesforce Reverse Engineering & Assessment
- Analyze existing Salesforce implementations to understand business processes, application architecture, data models, integrations, security, and customizations.
- Assess Apex Classes, Triggers, Lightning Components, Visualforce Pages, Flows, Process Builders, Validation Rules, Workflow Rules, Reports, Dashboards, and Custom Objects.
- Identify technical debt, unused customizations, and optimization opportunities.
- Produce comprehensive assessment reports, migration plans, and effort estimates.
CRM Migration & Modernization
- Lead end-to-end Salesforce to Microsoft Dynamics 365 migration programs.
- Define migration strategies for configuration, customization, integrations, security, and data.
- Map Salesforce objects, relationships, business processes, and security models to Microsoft Dataverse.
- Design scalable migration approaches with minimal business disruption.
- Develop cutover plans, rollback strategies, and post-production support models.
Required Qualifications
- 10–15 years of CRM implementation experience.
- 7 years of Microsoft Dynamics 365 Customer Engagement (CE) experience.
- Proven experience leading multiple Salesforce-to-Dynamics 365 migration programs.
- Strong expertise in Microsoft Dataverse architecture.
- Hands-on experience with Dynamics 365 Sales and Customer Service.
- Deep knowledge of Power Platform, including Power Apps and Power Automate.
- Strong development experience with C#, .NET, JavaScript, Plugins, and Custom Workflow Activities.
- Experience with Azure Integration Services and enterprise API integrations.
- Expertise in CRM security architecture, business units, teams, and security roles.
- Strong understanding of enterprise integration patterns and cloud architecture.
- Experience with Azure DevOps, Git, and CI/CD pipelines.
- Excellent communication, presentation, and stakeholder management skills.
- Experience leading distributed technical teams.
Preferred Qualifications
- Microsoft Certified: Dynamics 365 Solution Architect Expert
- Microsoft Certified: Power Platform Solution Architect Expert
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Power Platform Developer Associate
- Salesforce Administrator or Salesforce Platform Developer certification
- Experience with Azure OpenAI, Microsoft Copilot, Copilot Studio, AI Builder, or Generative AI technologies.
- Experience in Banking, Financial Services, Insurance, Healthcare, Retail, Manufacturing, or Energy industries.