What are the responsibilities and job description for the Strategic Partner Specialist position at Datacap Systems, Inc.?
Datacap is an established omnichannel payments gateway provider focused on maintaining and building POS technology partner relationships. We're looking for a driven, high-initiative, and capable salesperson to help contribute to our continued growth. The Business Development Specialist plays a key role in supporting and driving sales, product, and marketing initiatives — working closely with POS providers (ISVs) and their channel partners (VARs), ISOs/Acquirers and End Users to bring Datacap's payments, gift, and loyalty solutions to market.
A core theme of this role is elevating the experience for everyone Datacap touches — making it easier for merchants to deploy and run our solutions, and smoother for our integration partners (ISVs/VARs) to build on and sell the Datacap platform. As gift and loyalty become a growing focus area for the business, this role offers the opportunity to help shape and expand that emerging product line.
Responsibilities
- Establish and maintain relationships with POS providers (ISVs) and their channel partners (VARs), serving as a trusted business advisor to current and prospective customers.
- Provide consistent outbound contact with partners to introduce new products, programs, and initiatives — including Datacap's emerging gift and loyalty offerings.
- Help grow gift and loyalty as an emerging product area: identify partner opportunities, support go-to-market efforts, and gather field feedback to refine the offering.
- Champion the end-user experience — advocate for a frictionless merchant experience and a strong partner/ISV integration experience across the sales cycle.
- Present webinars, demos and product presentations to prospective and existing clients.
- Prepare presentations, proposals, quotes, and sales contracts.
- Develop plans for daily activities, lead generation, customer contact, channel support, appointments, and follow-ups.
- Coordinate with leadership to identify new organic sales opportunities and execute against agreed attack plans.
- Work effectively in a team-based environment, coordinating with marketing, support, executive, and administrative staff to execute initiatives; provide backup support to other teams when necessary.
- Attend online industry events, education sessions, and webinars to identify new partner opportunities.
- Travel to trade shows, partner events, and partner/prospect meetings (avg 1 per month).
- Maintain and update the CRM database in real time, documenting all sales-related activities.
- Participate in forecast and business review activities with leadership; job duties will expand over time to include integration partner sales and new market exploration, consistent with skills and personal development.
Qualifications
- Associate's or Bachelor's degree preferred.
- Three or more years of sales and/or association experience preferred — fintech, payments, or gift/loyalty experience a strong bonus.
- Ability to effectively present information to prospects, management, public groups, and/or a board of directors.
- Proficient in personal computer skills including email, record keeping, routine CRM activity, word processing, and spreadsheets.
- Customer- and partner-first mindset, with a focus on the merchant and integration-partner experience.
- Valid driver's license required; must be able to travel approx.once per month.
Benefits & Logistics
- Job type: Full-time.
- Benefits: 401(k), health insurance, quarterly bonuses, and paid time off.
- Schedule: Flexible.
- Work location: In-office or remote.