Senior Project Manager Lead, PMO

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance, and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

DataBank is currently seeking an experienced Sr. Project Manager Lead, PMO to join our team. Due to the success of the Project Management Office (PMO), DataBank is seeking additional leadership in the PMO.

The Sr. Project Manager Lead, PMO is a pivotal role that will report to the Senior Director, PMO. This position marks the commencement of our effort to build a comprehensive, robust project management team. The appointed individual for this role will initially manage, guide, and form a dynamic project management team (currently composed of one project manager), as well as to directly manage projects concerning DataBank's internal processes or functions with cross-functional and inter-departmental implications. Depending upon the nature of the project, they might require working independently or in collaboration with a team of project managers that report to the Senior Director, PMO.

The Sr. Project Manager Lead, PMO is earmarked as a primary liaison for company stakeholders on critical change initiatives, assisting staff through the assigned projects, and working in sync with the business to develop and implement transition plans, complete with ongoing success measures to sustain the changes influenced by the overarching projects.

As we aim to expand our project management team under the guidance of the Sr. Project Manager Lead, PMO, we also intend to delegate some day-to-day management responsibilities currently fulfilled by the Senior Director, PMO. This strategic move is expected to minimize the project management load on the Senior Director while fostering growth and dynamism in the broader team. Ultimately, our goal is to have the Sr. Project Manager Lead, PMO dedicatedly manage a team of exceptionally skilled Project Managers, making this position foundational to our vision of a larger, more versatile team.

The ideal candidate must have experience managing people and possess at least one of the following certifications: Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Program Management Professional (PgMP), or Certified Project Director (CPD).

Responsibilities

Accountable as part of the Project Management Office (PMO) to deliver on project objectives, deliverables, and controls.

Provide mentorship, guidance, and leadership to the team members

Assist with quality assurance of work completed by team members

Ensure projects are being completed on time and within the defined scope

Provide periodic training on designated topics for team members

Work with management to prioritize projects as necessary

Help remove roadblocks for team members

Holds weekly one-on-one meetings with team members

Provides annual reviews to team members

Plans, organizes, monitors, and controls projects using appropriate tools and techniques to ensure efficient and effective project completion.

Develop and socialize potential risk mitigation strategies.

Effectively communicates with managers, peers and business partners on deliverables, timelines and support needed.

Partners with the business to develop and transition plans, including ongoing success measures, to sustain the change.

Responsible for providing updates on project timelines, budgets, and constraints. Required to create and provide project documents.

Collaborate across teams and build broad-based business relationships across the organization.

Resolve conflict derived from competing priorities across different teams within DataBank to drive a solution that meets the needs of the business.

Able to organize detailed Development, IT and Network projects around technical dependencies.

This position requires the employee to travel for work <15% of the time, or as needed to support the business

Qualifications

5 plus years of project management experience

Data Center or IT industry experience preferred

Possesses at least one of the following certifications:

Project Management Professional (PMP)

Certified Associate in Project Management (CAPM)

Program Management Professional (PgMP)

Certified Project Director (CPD)

2 years of managing project managers

Strong project management skills, including the ability to prioritize work and meet deadlines

Ability to work in a fast-paced environment that has high visibility and evolving structure

Highly organized with keen attention to detail, confident enough to raise questions and escalate when necessary

Collaborates well in a team environment

Able to build broad-based business relationships across the organization using influencing skills while resolving conflict with minimal noise

Possesses the skills to persuade, convince, influence or encourage employees at the L2 & L3 level to obtain support or produce effects on the tactical and strategi objectives related to projects being managed

Provides advice and fact-based recommendations

Strong interpersonal skills and executive presence required to interact with a broad range of stakeholders.

Proven ability to manage competing needs and drive to quality despite changing priorities and tight deadlines

Ability to gain a solid understanding of various operations and support functions and consult/influence leaders on business opportunities

Above average skills with Microsoft Office including Excel, PowerPoint, and Word

Experience with Project Management tools (SmartSheets, Monday.com, etc.)

Experience with Sigma preferred

Must be able to travel for work <15% of the time, or as needed to support the business

Benefits

• Health, Dental, and Vision Packages
• Short-Term and Long-Term Disability?Insurance
• Life Insurance?
• 401k with company match?
• Paid Time Off and Paid Holidays
• Tuition and Certification Reimbursement