Fiber Engineer (Remote)

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

The Fiber Engineer will be responsible for design and inventorying of communication cables & panels, conveyance systems, manholes & conduits, and building Points of Entry.

Responsibilities

• Support internal teams with technical solutions and RFP responses
• Design, presentation and evaluation of communication solutions and conveyance systems
• Manage and respond to pre-sales requests, including preliminary drawings
• Research existing databases, files, and records for purposes of fiber design, optimization, and relocation of fiber facilities
• Work with internal teams to determine POE and conduit capacities at sites to update records
• Manufacturer selection to solution equipment that meets customer specifications and DataBank standards
• Design schematics of fiber path and splicing work
• Create installation packages for signed orders and internal infrastructure projects using AutoCAD and MS Office suite
• Create and inventory designs in the Carma communications database
• Review and approve fiber test results and close out packages received from Proj Mgrs & Operations to keep records of completed work current
• Maintain records thru CAD drawings and Carma updates for all sites

Other duties as assigned

Qualifications

• Bachelor's Degree in engineering field preferred
• 4 years Fiber engineering design experience required
• Work experience within Telecom Industry preferred
• Knowledge of fiber design techniques, materials and tools
• Demonstrated ability to utilize database management software system
• Excellent verbal and written communication skills; ability to effectively respond, verbally or in writing, to sensitive issues, complex inquiries or complaints
• Must be detail oriented
• Works well independently and on a team
• Requires a high level of commitment to customer service, internal and external
• Expert application software skills including MS Word, MS Excel, AutoCAD, Visio, and Adobe Acrobat
• Flexible and adapts well to a constantly changing environment
• Must be able to manage multiple aggressive deadlines
• Must be able to understand and read construction documents
• Business minded and able to maintain a commercial focus
• Travel is a requirement - must have current US driver's license and passport.
• The employee will be required to meet with customers, vendors and internal support teams to review project scope, participate in site surveys and to ensure positive communication is maintained