Onsite 5 Days a week , Locals only

Columbus, Ohio

Interviews - in person

We are seeking an experienced Senior Project Manager to lead the full-scale modernization and rewrite of Ohio’s Child Licensing and Quality System (OCLQS). This modernization will improve statewide licensing workflows and enhance Step Up To Quality (SUTQ) program operations, delivering a more efficient, user-friendly, and integrated platform for providers, stakeholders, and families.
This role requires strong leadership in complex technology modernization projects. Experience with Salesforce—whether managing Salesforce-based projects, working with Salesforce development teams, or overseeing integrations—is highly desirable. A PMP certification is strongly preferred.
Key Responsibilities
•    Lead the end-to-end rewrite of the OCLQS system, including planning, requirements gathering, development, testing, deployment, and post-launch support.
•    Provide strategic direction and oversight for system modernization activities using Salesforce or integrating Salesforce components where appropriate.
•    Partner closely with IT, product owners, licensing specialists, SUTQ program staff, business analysts, QA, and external vendors, ensuring alignment throughout the project lifecycle.
•    Develop and maintain project plans, budgets, schedules, risk logs, and communication deliverables.
•    Facilitate stakeholder input from licensing staff, SUTQ administrators, child care providers, technical teams, and leadership.
•    Ensure compliance with state policies, data security standards, and federal reporting requirements.
•    Lead change management planning, system testing strategies, and statewide implementation activities.
•    Champion user-centered design and continuous improvement to enhance provider experience and reduce administrative burden.
•    Provide clear, concise executive reporting to department leadership and oversight bodies.
Required Qualifications
•    Bachelor’s degree in information systems, business administration, public administration, or a related field.
•    7 years of experience managing large-scale technology projects, system modernizations, or enterprise software implementations.
•    Demonstrated experience leading cross-functional, multi-stakeholder initiatives.
•    Strong understanding of project management methodologies and SDLC processes.
•    Excellent communication, leadership, and analytical skills.
Preferred Qualifications
•    PMP certification (strongly preferred).
•    Experience working on projects involving Salesforce (Sales Cloud, Service Cloud, Experience Cloud, or custom Salesforce applications).
•    Familiarity with CRM platforms, workflow automation, case management solutions, and system integration best practices.
•    Experience with state government systems, human services, licensing programs, or quality rating systems.
•    Knowledge of data migration strategies and cloud-based application architecture.
 
Project Leadership
Enterprise Project Management Expertise
Requirements Management
Cross Functional Team Leadership
Stakeholder Communication
Salesforce Knowledge and Experience
SDLC Expertise
Risk & Issue Management
Data & Integration Awareness
Documentation & Reporting
Compliance & Security Awareness
PMP