Senior Systems Engineer - Technical Support

Data Intelligence, LLC is seeking an experienced Senior Systems Engineer – Technical Support to support one of our federal law enforcement clients. This role is responsible for the design, administration, maintenance, and modernization of the technical infrastructure supporting enterprise data integration operations. The Senior Systems Engineer will oversee system configuration, virtualization, automation, cloud infrastructure, web services, and secure data exchange technologies that enable mission-critical information sharing across criminal justice systems.

The ideal candidate possesses extensive systems engineering expertise across Windows, Linux, and Unix environments, along with strong experience supporting enterprise integration platforms, cloud technologies, automation, and secure data exchange solutions within a highly secure federal environment. This position may be performed remotely or onsite in Clarksburg, West Virginia.

Key Responsibilities

• Oversee the maintenance, configuration, and reliable operation of enterprise computer systems, network servers, virtualization platforms, and supporting infrastructure.
• Install, configure, maintain, and upgrade computer hardware, software, operating systems, and virtual server environments.
• Troubleshoot hardware and software issues by performing diagnostics, documenting root causes and resolutions, prioritizing incidents, and evaluating operational impacts.
• Develop, maintain, and utilize automated tools supporting enterprise data integration services and system modernization efforts.
• Support and maintain web services, Secure File Transfer Protocol (SFTP) connections, and secure data exchange capabilities.
• Develop, configure, and maintain ETL solutions and automated data integration tools supporting enterprise information sharing.
• Recommend and implement standardized approaches that improve data integration efficiency, consistency, and scalability.
• Develop, maintain, and enhance existing data integration solutions while supporting implementation of new vendor technologies.
• Design and maintain automation tools that modernize data ingest processes and enterprise data-sharing pathways.
• Evaluate architectural constraints and recommend improvements that enhance performance, scalability, reliability, and operational efficiency.
• Install, configure, and maintain secure HTTPS web servers in both cloud and on-premises environments supporting static and dynamic web applications.
• Support Java application environments, APIs, Java Servlets, and JavaServer Pages (JSP) used to facilitate secure information sharing.
• Produce, maintain, and support data integration applications that transform multiple data sources into standardized XML formats.
• Develop and maintain technical documentation, including:
  • Standard Operating Procedures (SOPs)
  • Technical documentation
  • Process workflows
  • White papers
  • Status reports
  • Dashboards
  • Program reports
• Track project milestones, deliverables, and operational metrics while providing recurring reports and status updates to leadership.
• Operate within the FBI CJIS Division's Scaled Agile Framework (SAFe) environment and actively participate in Agile Release Train (ART) activities.

Required Qualifications

Education

• Bachelor of Science degree in Computer Science, Systems Engineering, Information Technology, Information Systems, or a related technical discipline.

Required Experience

Candidates must demonstrate experience in the following areas:

• Systems engineering supporting enterprise data integration environments.
• Creating and maintaining data applications and automated tools supporting enterprise integration processes.
• Maintaining and troubleshooting:
  • Web Services Description Language (WSDL)
  • Java KeyStore (JKS)
  • Security certificates
  • Encryption technologies
• Web services technologies, including:
  • SOAP
  • RESTful services
• Developing software tools, utilities, and automation using:
  • Python
  • PHP
  • JavaScript
• Configuring and maintaining systems across:
  • Windows
  • Linux
  • Unix
• Developing and maintaining software integration tools using:
  • Java
  • Python
  • C#
• Database development and administration, including:
  • PostgreSQL
  • Linux SQL
  • SQLite
  • Oracle
  • PL/SQL
  • T-SQL
• Configuring thin-client executable code utilizing SFTP to securely transmit XML data.
• Installing and configuring HTTPS web servers in cloud and on-premises environments, including:
  • Apache Tomcat
  • Apache HTTP Server
• Managing Java Servlets and JavaServer Pages (JSP).
• XML technologies, including:
  • XML
  • XSLT
  • XSD
  • DTD
• Maintaining and troubleshooting Java applications while developing APIs that support enterprise information sharing.
• Developing data integration applications that transform source data into standardized XML formats.
• Data standards, validation methodologies, and data quality tools.
• Maintaining and troubleshooting Secure File Transfer Protocol (SFTP) data connections.
• Cloud architecture and administration, including:
  • FedRAMP-compliant Amazon Web Services (AWS)
  • Microsoft Azure
• Law enforcement data standards and Information Exchange Package Documentation (IEPD) specifications.

Preferred Qualifications

• Experience supporting federal law enforcement or criminal justice information systems.
• Familiarity with FBI Criminal Justice Information Services (CJIS) environments.
• Experience supporting enterprise data sharing platforms, secure information exchange, and systems modernization initiatives.
• Experience implementing infrastructure automation and enterprise integration solutions.
• Experience working within a SAFe Agile environment.

Security Clearance

• Active Top Secret Clearance is required.
• Candidates must be able to maintain the required security clearance throughout employment.

Why Join Data Intelligence, LLC?

At Data Intelligence, LLC, we provide innovative technology solutions that support critical national security and public safety missions. Our professionals work alongside federal agencies to modernize enterprise systems, improve secure information sharing, and solve complex technical challenges. We foster a collaborative environment that values technical excellence, innovation, continuous learning, and professional growth while supporting some of the nation's most important law enforcement missions.