Operator

Operator

Supervisor: Destruction Operations Supervisor

Job Profile

An Operator is responsible for timely, accurate, confidential, and safe warehouse and shredding operations. An Operator is responsible for maintaining NAID Certification standards as well as the company’s Standard Operating Procedures. An Operator is also responsible for maintaining State of Michigan and company Standard Operating Procedures. An Operator will be expected to maintain the strictest level of confidentiality, security, and customer service. An Operator is expected to meet or exceed established standards for productivity. An Operator may be assigned overtime without advance notice. Shredding and Warehouse personnel may be assigned a broad range of additional responsibilities concurrent with the mission of the business.

Major Duties and Responsibilities

• Shredding of confidential client documents inside the company warehouse.
• Receiving of confidential client documents from customers throughout the day.
• Assisting with loading and unloading trucks for routes.
• Ensure equipment safety and operability through regular inspections, maintenance, and issue reporting.
• Work with staff and customers to provide prompt and professional service to drop-off shredding customers.
• Occasionally travel with route driver to assist with collection of confidential client information.
• Operate industrial shredder, forklift, and other industrial equipment.
• Assist in the destruction of all materials within the allotted timeframes and keep paperwork associated with monitoring destruction deadlines.
• Meet the daily, monthly, and quarterly standards for facility maintenance and upkeep.
• Maintain the utmost professional appearance and demeanor at all times while working and representing the company.
• Assist with projects in the Records Center and/or Scanning operations as assigned which could include but is not limited to; scanning and/or indexing records, shelving storage boxes at company facility, collecting and/or packing materials at customer facilities.
• Other duties as assigned.

Compliance Duties and Responsibilities

• Maintain compliance with all applicable NAID AAA Certification standards, FDA regulations, company SOPs, State of Michigan regulations and customer confidentiality requirements.
• Immediately report safety concerns, security incidents, compliance issues, or equipment failures.

Work Schedule

• Regular schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.
• Work schedules may be adjusted based on operational needs.
• Overtime, evening, and weekend work may be required with or without advance notice.

Qualifications and Skills

• Strong attention to detail.
• Excellent interpersonal, communication, and customer service skills.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational, prioritization, problem-solving, and decision-making skills.
• Ability to adapt to changing priorities and work demands.
• Professional demeanor and positive attitude.
• Ability to follow written and verbal instructions.
• Ability to prepare accurate documentation and maintain complete records.
• Commitment to workplace safety and regulatory compliance.
• Safe driving history with the ability to maintain an acceptable driving record.
• Successful completion of pre-employment and ongoing drug screening and criminal background checks, as applicable.

Physical and Environmental Requirements

The physical requirements described below represent those necessary to perform the essential functions of this position, with or without reasonable accommodation. The employee must be able to:

• Communicate effectively with customers, coworkers, and business partners in person, by telephone, and in writing.
• Observe and recognize vehicles, equipment, documents, surroundings, and workplace hazards necessary to safely perform assigned duties.
• Hear sufficient auditory signals, alarms, and verbal communications necessary to perform work safely.
• Distinguish between varying temperatures and safely handle materials exposed to hot or cold conditions.
• Detect odors that may indicate equipment malfunctions, hazardous materials, or unsafe working conditions.
• Safely operate tools, machinery, vehicles, and equipment of varying sizes and weights.
• Frequently lift, carry, push, pull, move, and position materials weighing more than 100 pounds, with or without assistance or mechanical lifting devices, for up to 30% of the workday.
• Routinely lift, carry, push, pull, move, and position materials weighing more than 50 pounds, with or without assistance or mechanical lifting devices, for up to 60% of the workday.
• Remain standing while operating equipment for extended periods of time.
• Frequently walk throughout warehouses, customer locations, and outdoor work environments.
• Frequently climb and descend ladders and stairs.
• Frequently bend, kneel, squat, crouch, crawl, reach, twist, and work above shoulder level while performing assigned duties.
• Work on elevated surfaces up to approximately 18 feet using ladders, mobile stairs, aerial lifts, manlifts, scaffolding, or similar equipment.

Working Conditions

This position regularly works in:

• Warehouses
• Commercial vehicles

Employees may be exposed to dust, noise, moving mechanical equipment, varying temperatures, and frequent travel between customer locations.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify job duties, responsibilities, schedules, and assignments at any time to meet business needs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to work overtime as deemed necessary by the company?
• Are you willing to undergo a pre-hire and ongoing criminal background check and drug testing?

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $18