What are the responsibilities and job description for the Director of Sales Engineering position at Data Center Storage and Logistics?
About DCSL
Data Center Storage and Logistics is building a national network of specialized 3PL facilities purpose-built for the data center equipment supply chain. We manage Owner-Furnished Contractor-Installed mission critical equipment for hyperscale and enterprise data center developers, including generators, transformers, switchgear, UPS systems, and the supporting MEP gear that keeps these projects on schedule.
Our customers are developers, procurement teams, and the OEMs behind the equipment itself. The work is technical, the stakes are high, and the equipment is heavy. We combine rigorous warehousing operations with a sales motion that has to speak fluently to engineers, project managers, and logistics leaders on the customer side.
The Role:
The Director of Sales Engineering is the technical spine of our sales organization. Reporting to the VP of Sales, this person partners with account executives from first contact through contract execution, translating customer requirements into deliverable scopes of work, pricing, and operational plans. They are equally comfortable in a conference room with a procurement director walking through equipment specs and in a warehouse working with our operations team to pressure-test a solution before it goes to a customer.
This is not a traditional pre-sales role sitting behind the scenes. The person in this seat is customer-facing and carries real weight in shaping how DCSL proposes, prices, and wins business. They are also the bridge back into the operations team, ensuring that what we sell is what we can execute and that what we execute continues to inform how we sell.
Core Responsibilities:
Customer-Facing Technical Sales Support
• Partner with account executives on active opportunities as the technical authority in customer conversations, discovery sessions, site walks, and solution design meetings.
• Translate customer requirements into DCSL scope, including equipment lists, storage duration, handling needs, dock and yard configuration, and transportation considerations.
• Present DCSL capabilities to procurement teams, project managers, and engineering stakeholders with credibility at every level of technical detail.
• Lead technical responses to RFPs, RFIs, and customer questionnaires, ensuring accuracy of equipment handling, insurance, security, and compliance content.
• Serve as the trusted technical contact for customers during the pursuit phase, building relationships that carry into long-term account growth.
Internal Solutions Design:
• Build customer-specific solutions by integrating facility capabilities, equipment handling protocols, staging plans, and transportation approaches into a coherent scope.
• Own the technical accuracy of pricing inputs, working with the sales and operations teams to validate assumptions before estimates are released.
• Develop standard solution templates and reference architectures that accelerate deal velocity across repeatable customer scenarios.
• Partner with operations leadership to confirm that proposed solutions can be executed within site capabilities, floor load limits, clearance requirements, and WLL insurance constraints.
• Lead solution handoffs to the operations team once contracts are signed, ensuring nothing is lost in translation between sales commitments and execution.
Cross-Functional Leadership:
• Work closely with the VP of Operations and Strategy, the Senior Director of Warehousing Operations, and the Director of Logistics to keep sales commitments aligned with operational reality.
• Feed field intelligence from customer conversations back into facility planning, equipment strategy, and service offering development.
• Contribute to the evolution of DCSL standards, including facility requirements, handling protocols, and pricing frameworks.
• Mentor and develop junior sales engineering talent as the team grows, establishing the technical sales function as a core capability of the company.
Required Experience:
• Experience 3 or more years of progressive experience in sales engineering, solutions engineering, technical account management, or a combined sales and operations leadership role.
• Industry Direct background in one or more of the following: data center construction, mission critical equipment manufacturing or distribution, heavy industrial logistics, 3PL warehousing, or MEP project delivery.
• Translation Demonstrated ability to translate complex customer requirements into executable scopes of work and defensible pricing.
• Pursuit Proven experience leading technical responses to large RFPs and supporting enterprise sales cycles from discovery through contract execution.
• Equipment Comfort with the vocabulary and design considerations of data center OFCI equipment, including generators, transformers, switchgear, UPS systems, and related MEP infrastructure.
• Communication Strong communication skills across technical and executive audiences, including the ability to present confidently to procurement directors, project managers, construction leadership, and C-suite stakeholders.
• Partnership Track record of close collaboration with operations teams, with a reputation for selling what can actually be delivered.
Preferred Experience:
• Direct exposure to hyperscale or large enterprise data center projects, either from the developer side or the supply chain side.
• Familiarity with warehouse facility design criteria including floor load, clear height, dock configuration, yard requirements, and power considerations for mission critical equipment.
• Experience working with rigging, crane, and heavy haul vendors as part of solution design.
• Prior participation in bringing a new service line or new facility to market.
• Experience building or leading a sales engineering function from an early stage.
Highly Rewarding Compensation Structure Commensurate with Experience