What are the responsibilities and job description for the Assistant Manager/Client Experience position at Dash Medical Spa?
Assistant Manager, Client Experience & Operations
We are an established medical spa in Delray Beach. We are looking to add someone who can support client communication, front desk flow, follow-up, and day-to-day operations.
This role is a mix of client-facing support and behind-the-scenes coordination. It would best suit someone who is comfortable taking ownership of small but important things without needing every step laid out.
Areas This Role Would Help Support
- Lead follow-up
- Scheduling and client communication
- Front desk flow
- Membership follow-through
- Treatment plan follow-up
- Client retention and reactivation
- Light social media / marketing coordination
- General office coordination and systems support
Role Responsibilities
- Follow up with new leads and existing clients
- Help guide inquiries into consultations and treatments
- Support scheduling, check-in/check-out, and general front desk flow
- Keep communication and follow-up consistent
- Track memberships, renewals, and missed opportunities
- Help with social media ideas and light execution when needed
- Use CRM, scheduling, texting, and other office systems comfortably
- Be open to learning and using newer tools, including AI and similar platforms
This Role Would Likely Be a Fit For Someone With Experience In
- Medical aesthetics
- Medical or wellness office settings
- Hospitality or client-facing service roles
- Front desk, coordinator, or operations support roles
Experience with lead follow-up, memberships, or client retention is a plus.
Compensation
- $35/hour to start
- Part-time to begin, with the opportunity to grow into more hours and responsibility over time
Schedule
- Part-time
- In-person
- Final schedule can be discussed based on availability and fit
To help us keep the process organized, we kindly ask that you do not call the office regarding this position.
Salary : $35