Ortho Liaison

Description

SUMMARY:

The Ortho Liaison monitors and re-stocks supplies in physician offices, ortho offices and 

hospitals.

ESSENTIAL FUNCTIONS:

1. Manages consignment accounts, including inventory, paperwork, and the 

consignment process, with efficiency and cost reduction in mind.

1. Maintains working knowledge of home medical equipment and DASCO products 

and services.

1. Supports a variety of branch operation functions as needed, which may include 

inventory, records-keeping, working reports, cross training in the branch and order-entry, while also maintaining policy and procedural compliance with HIPAA, The 

Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and all 

other applicable rules and regulations.

1. Encourages and grows relationship with physician offices, ortho offices and 

hospital team members.

1. Other duties as assigned by the branch office manager.

If the associate has the appropriate clinical licensure (LPN, RN, or RT), occasionally 

performing delivery and/or providing instruction/troubleshooting for respiratory 

equipment, such as non-invasive ventilation, may be required during the normal course 

of business, as coverage for other DASCO clinicians, and/or coverage after-hours. At 

90-days and during the Annual Review, a clinical competency will be completed by a 

member of the Clinical Management team.

Requirements

REQUIRED EDUCATION AND/OR EXPERIENCE:

High School diploma or GED equivalent.

PREFERRED EDUCATION AND/OR EXPERIENCE:

Associate’s degree in related field.

Six months’ experience in healthcare/medical/insurance/DME customer service role

ADDITIONAL QUALIFICATIONS:

None.

COMPETENCIES:

Communication Proficiency

Compliance

Empathy

Stress Management

Organization

Detail-oriented

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position, and hours of work and days are typically Monday through 

Friday, 8:00 a.m. to 5:00 p.m., but are subject to change based on branch needs.

SUPERVISORY RESPONSIBILITY:

This position has no supervisory role.

WORK ENVIRONMENT:

This job operates primarily in a hospital setting, and also spends some time in a 

professional office. This role routinely uses standard office equipment such as 

computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by 

an employee to successfully perform the essential functions of this job.

The employee is typically required to sit; walk; frequently stands, occasionally required 

to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift 

and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. 

Specific vision abilities required by this job include both close and distance vision, color 

and peripheral vision, depth perception and ability to adjust focus.

TRAVEL:

Travel is required between the branch and physician offices, ortho offices and hospitals.

Overnight travel may be required for continuing education and meetings at the corporate office.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive 

listing of activities, duties or responsibilities that are required of the employee for this 

job. Duties, responsibilities and activities may change at any time with or without notice.

EEO STATEMENT:

DASCO provides equal employment opportunities (EEO) to all employees and 

applicants for employment without regard to race, color, religion, sex, national origin, 

age, disability or genetics. In addition to federal law requirements, DASCO complies 

with applicable state and local laws governing nondiscrimination in employment in every 

location in which the company has facilities. This policy applies to all terms and

conditions of employment, including recruiting, hiring, placement, promotion, 

termination, layoff, recall, transfer, leaves of absence, compensation and training.

DASCO expressly prohibits any form of workplace harassment based on race, color, 

religion, gender, sexual orientation, gender identity or expression, national origin, age, 

genetic information, disability, or veteran status. Improper interference with the ability of 

DASCO’s employees to perform their job duties may result in discipline up to and 

including discharge.