Description

SUMMARY:

The Reimbursement Coordinator provides critical support to the Revenue Recovery Department by coordinating mail, payment documentation, cash-related workflows, and key clerical tasks that ensure accurate and timely reconciliation of incoming revenue. This role maintains the flow of financial information across the department through organized processing of mail, deposits, EOBs, denials, and supporting documentation.

The position requires strong attention to detail, the ability to research and resolve discrepancies, and foundational knowledge of medical billing and reimbursement practices. The Reimbursement Coordinator works collaboratively with reimbursement staff, posting teams, branches, customer service, and external partners to ensure payments, documentation, and related information are processed accurately and in compliance with policy, payer guidelines, and regulatory requirements.

ESSENTIAL FUNCTIONS:

• Processes and coordinates all incoming and outgoing documentation for the department, including daily mail, deposits, remittances, EOBs/ERNs, and other payment-related records.
   
• Accurately compiles, logs, reconciles, and maintains cash receipts, deposits, and financial documentation in accordance with company policy and audit requirements.
   
• Supports payment posting and revenue recovery by preparing, organizing, and routing information needed for accurate and timely posting of payments, adjustments, and reconciliations.
   
• Reviews orders, claims, documentation, and account records to ensure completeness, accuracy, and compliance prior to billing or payment resolution.
   
• Assists with researching, resolving, or escalating discrepancies related to payments, deposits, claims, denials, and account variances.
   
• Communicates professionally with internal departments, physician offices, referral partners, payers, and customers when necessary to obtain documentation or clarify information needed for reimbursement.
   
• Supports the review and follow-up of claim denials, corrections, adjustments, and appeals as directed by department leadership.
   
• Works collaboratively with reimbursement staff, posting teams, branches, customer service, and other departments to facilitate timely payment resolution and accurate account management.
   
• Maintains accurate and organized paper and/or electronic documentation storage consistent with HIPAA, payer requirements, and company retention policies.
   
• Participates in departmental projects, process improvements, audits, and initiatives to support revenue cycle performance and production goals.
   
• Maintains compliance with all applicable laws, regulations, payer policies, and internal procedures.
   
• Performs other duties as assigned by the Assistant Reimbursement Manager, Reimbursement Manager, or Director of Revenue Recovery .

Requirements

REQUIRED EDUCATION AND/OR EXPERIENCE:

1. High school diploma

2. Minimum of one year of experience in an accounts receivable, revenue cycle, medical billing, cash posting, or similar financial/administrative role.

PREFERRED EDUCATION AND/OR EXPERIENCE:

1. Associate's degree in business management related field

2. Two years in a medical/insurance/healthcare accounts receivable leadership role.

3. One year DASCO experience

ADDITIONAL QUALIFICATIONS:

1.Proficiency in Microsoft Office suite.

COMPETENCIES:

Detail Oriented Developing others Financial management Results driven

Stress management

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position, and hours of work and days are Monday through Friday, typically 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

SUPERVISORY RESPONSIBILITY:

This position manages all employees of the department, including hiring, development, performance management and discipline within company and department guidelines.

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is generally required to sit; frequently stands, may climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 1O pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.

TRAVEL:

Minimal travel is required for this position but occasional out of town and overnight travel may be expected.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO STATEMENT:

DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCO's employees to perform their job duties may result in discipline up to and including discharge.