What are the responsibilities and job description for the Health Information Specialist Lead position at Dartmouth-Hitchcock?
Responsibilities
- Troubleshoots application issues and works with Epic HIM analysts to resolve. Maintains issue log and communicates out on issue and resolution.
- Attends to third tier customer service requests, both departmental and throughout the organization. Is highly professional in interactions with customers through phone calls, emails, and in-person visits.
- Provides in-person or virtual training and at-elbow support to employees and staff across the health system for scanning/indexing.
- Participates in projects bringing new health system members onto the Epic electronic medical record system.
- Assists sections, clinics, and document owners in the creation, revision, and updating of forms scanned to the electronic medical record in accordance with organizational and departmental guidelines. Participates in the Enterprise Forms Management Committee.
- Serves as a Department expert in the records management process and chart tracking applications, including full understanding of various records collections and their locations and contents.
- Serves as a Department expert in the scanning and indexing workflows and applications.
- Identifies process improvement opportunities and leads process improvement activities for the Department.
- Is able to independently prioritize and accurately perform a variety of duties within a system that has frequently changing assignments, priorities and deadlines.
- Is highly involved in the creation of training, education, and support materials for team processes and other DH staff.
- Assists Supervisor/Manager in staff scheduling and other similar tasks.
- Maintains and safeguards all health information received in both electronic and paper form.
- Works well in a team environment.
- Maintains total confidentiality regarding all patient information.
- Performs other duties as required or assigned.
Qualifications
- 3 years in a senior health information specialist role
- Bachelor’s degree or equivalent in education, training and experience
- Demonstrated process improvement skills
- Demonstrated experience handling confidential material
- Demonstrated leadership skills
- Excellent attention to detail, organizational, interpersonal and communication skills
- Understanding of medical terminology preferred
- Experience in Epic electronic medical record system preferred.
Required Licensure/Certifications
- None
- Area of Interest: Secretarial/Clerical/Administrative
- Pay Range: $18.50/Hr. - $26.35/Hr.
- FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
- Shift: Day
- Job ID: 29964
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers
Dartmouth Health is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact talentacquisition@hitchcock.org for assistance.
Salary : $19 - $26